Deirdra L. Greathouse Williams's Online Review Report Card

I been to Dr.Greathouse since 2013, in the beginning I really loved her and seem like she genuinely cared but now I feel unheard like what I tell her go in one ear and out the other. She is very forgetful a lot of the time and very slow to do anything. In 2019 I needed to be cleared for a very important surgery, it took her a few days before my surgery to send the pre op clearance to the surgeon when I went to see her two and half week prior to my surgery. I called several times to get it faxed to my surgeon. Enough is enough she has to do better this getting ridiculous.

This doctor is complete joke. Her office staff is incompetent and rude. Google her before your visit - I failed to and completely wasted my time. You will see for YEARS she has had complaints of never calling in prescriptions. I had to call the office 3 times to get the script called in to Walgreens. The office staff claimed that she usually has 300 message in her voicemail and is just behind. If you have that many messages in a 2 day span something is WRONG there. When the prescription when finally called in was wrong. Probably because she did not write down a single thing while seeing me. She also wanted me to have a test done and her office never provided the info to insurance after several requests from the insurance company for the pre-certification so it was denied. I am still waiting for the office to call me 3 weeks later to tell me the status of the test pre-cert. This was my second time seeing this dr. First time a year ago was just as bad. No one could provide the results of my tests, nurse was rude, talked to me like I was an idiot when I asked questions about the results. I thought maybe it was just a bad day for the nurse. Nope, typical for this office. Save your time and money and avoid this doctor.

I was looking for a new physician and Dr. Greathouse came highly recommended. She is very personable and took the time to talk with me about family history. I did NOT feel like I was being rushed out of the office like I have with other doctors. That being said, she cares for her patients so wait times may be more than anticipated.

Dr Williams is nice and professional BUT she needs more help. Most times there is no nurse to help her. I have done two urine samples and BOTH “got lost”. When you call the office to get results, no one can give you an answer and it takes weeks to get results for something the lab sends the doctor back within 24 hours. And I know this because I called the lab personally. After the second urine sample got lost I will never go back there nor would I recommend it.

Dr. Greathouse always has a genuine smile and caring words for her patients. I have never felt anything but good while coming to visit her, except for being sick lol.

She and her staff are very unprofessional. They repeatedly failed to send prescriptions and/or orders to other physicians or pharmacies in a timely fashion. I had a life threatening medical condition and she wouldn't respond or provide needed clearance to doctor. The other office had to call her repeatedly. This has happened not only to me but other patients as well. I would ever go back to her!

Always gets me in when I have an issue. She is a problem solver!

I've only had my first visit Introductory visit and though the wait was a bit lengthy, it was pleasant. Dr. Greathouse-Wms was friendly, concerned and informative. I am looking forward to having her as my Primary physician.

Dr. Greathouse is an awesome doctor. She listens to her patients and actually cares for the entire family. I have recommended her to friends and family.

Very horrible experience with her. She yelled at me through the phone after I called the office since the prescription for antibiotics had not been sent to the pharmacy. She LIED saying she had sent it, and then yelled that I should go back and check because she submitted the order personally. Wanted to get into an argument with me that I was the one in the wrong even though the pharmacy had no record of them receiving the Rx.