Tamara Wyse's Online Review Report Card

Wish I had read more of the 2022 reviews before scheduling an appointment. This quality of the care at WYSE has gone downhill. I was misdiagnosed (for a relatively simple matter) and then cannot get anyone to even call me back to see if they care to give me a proper diagnosis and treatment plan. Also, they did not call in a prescription. Not impressed with Dr. Bhakhri in particular.

Was told someone would call to set a date for eye surgery almost 2 months ago. No one has called. When you try to get ahold of someone in the surgical scheduling department you get sent to voicemail and nobody returns your call. Try the front desk reception and they dont even say "hi" or "can you hold." Just answer and immediately send you to an everlasting hold. Extremely discouraging and unimpressed

Dr. Wyse is very kind, very intelligent and an expert in ophthalmology. Her staff are great. The practice’s technology is cutting edge. I’m feel very fortunate to have found her.

We see the doctor only once to get a second opinion and don't want to see them anymore. After the eye exam, they said I had to PAY to get a prescription, what! Never seen a doctor who sees a patient but charges extra for the prescription! So we paid our copay and didn't get the prescription. Somehow, copay is not enough for them, they kept on sending me bills and called for another $15, which never happened to my other eye doctors, so annoying!

Do not hesitate to schedule your cataract surgery with this amazing doctor! Her care is world class and impeccable. Dr. Wyse and her staff are compassionate and caring. I had a complicated case and was so worried about the cataract surgery and possibly losing my sight. Dr. Wyse was honest and told me all the risk factors and complexities of my case. I went ahead with the surgery and my vision is amazing, clear and precise. I now have the best vision of my life. Before choosing this doctor I was evaluated by three others. I was able to compare their appraisals of my situation and approach to treatment. The staff was great and responsive to all questions and concerns. I would highly recommend this doctor to anyone especially with a complicated case.

Went there for cataract surgery. It's okay if you like assembly -line service. Everyone that works there is pre-programmed right down to how they say hello. You feel like you're dealing with robots. As for the surgery, they send you to Midwest Surgical Center, a run down place in a Skokie industrial park and staffed with minimum wage nurses who are also very programmed and seemingly in a hurry to get you in and out. The Wyse surgeon stressed that I should page her in the event I feel ANY pain post-surgery. Upon experiencing excruciating pain , I paged her. She called back, listened to my situation and said "Well, these things take time to heal." I hung up on her and went to get pain medication from a different source. When I visited the surgeon for a post-op review, she started by telling me she understood how frustrated I felt, "But what you went through yesterday is not normal." They WHY did she not do anything to help[????? NOBODY I know who has ever had cataract surgery has ever experienced the pain I was feeling!Frankly, I think this place has grown too fast and is now more concerned about volume than providing individualized care. Also, and based on the number of papers you must sign, this place seems overly concerned about getting sued.

I am a few weeks past my second cataract procedure using extended focus lenses. My vision has cleared to 20/20 and as promised all I need in the way of glasses are readers for close reading. It is such a blessing to see well in the distance all the way to my computer without glasses.Dr. Wyse was the 2nd ophthalmologist I was referred to, and vastly better. The exam I received, culminating in Dr. Wyse's close inspection of my eye condition was very thorough and professional. She explained the reasons she would not recommend a multifocal lens, and what the pros and cons were of the lens options I had. I brought in a sheet of questions which she reviewed and answered to my satisfaction.In general her staff and the overall vibe was friendly, professional and female. I felt she hired good people and managed them well. The package of information initially provided and then subsequently augmented after I scheduled surgery was thorough but hard to navigate. The scoring sheets she provided to track eyedrops post-op was very useful. The initial impression of the surgery center she uses was not as professional. A nondescript building with a large and very tired waiting room. Lots of fax-age paperwork. However, the staff were friendly and professional, and surgery was relatively prompt. I was awake, and thanks to sedation, quite relaxed during surgery. Lots of voices hovering above me. No pain or sensation of being operated on. Although my eye being operated on must have been uncovered, I saw nothing.Post surgery on each eye there was a 6:45am appointment to check how the eye was doing post op. In particular, to check eye pressure and to remove a protective contact lens she inserted as a last step in surgery. Then a week later a visit with her office's opthamologist to check vision.

Poor administrative follow through, no attention to details. Requested a copy of our son's Rx(charged a fee for the Rx too, not included in the exam), took several weeks for the Rx to be emailed. Brought the Rx to a retail eye center to purchase contacts, it could not be filled as they did not update the expiration date on the Rx. Requested it be corrected and faxed to the retail eye center. When they faxed it, they gave the glasses Rx NOT the contacts Rx. 3 attempts to get the Rx correct! He was seen in the office in February, didn't get the correct Rx until late March. Go elsewhere, too much of a hassel getting the services YOU pay for.

I was referred to Dr. Wyse by Lenscrafters and could not have been more pleased by the professional way the entire staff treated me. Dr. Wyse is not only extremely professional, she is very personable and caring and answers all questions very thoroughly. I had both eyes treated for cataracts and can now see without glasses and could not be more thrilled since I've been wearing either glasses or contact lenses for over 40 years. Waiting times in the office were minimal and the entire staff was friendly and accommodating and I would recommend Dr. Wyse and her practice very highly.

My wife and I switched to Dr. Wyse and her practice last year. Her care is excellent and professional, and her staff is friendly, highly skilled, and well organized. Dr. Wyse has just performed cataract surgery on both eyes for me, on February 2 and 16. The operations themselves, together with pre-op counseling and preparation, and post-op care and follow-up visits, couldn't have been smoother or more successful. Dr. Wyse is truly great and is a treasure to have in our community.