Suburban Behavioral Health Services's Online Review Report Card
Suburban Behavioral Health Services
4.9
Average Star Rating
325
Total Reviews
67
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Suburban Behavioral Health received 96.0% positive feedback, with patients praising the compassionate staff, personalized care, and expert knowledge. However, 4.0% of the feedback was negative, primarily citing poor customer service and long wait times. Overall, the practice is praised for its dedicated care, yet it needs better time management and administrative efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Suburban Behavioral Health Services's Reviews
Very thoughtful in determining the best course of treatment for me, but also flexible when circumstances change.
Hailey is the best. Hands down. Very personable and professional.
Dr. Mahfodh is great!! Lots of flexible scheduling options, really customized approach to each patient's needs, and a strong focus on both what the patient is saying and what their body language is saying. He's been super helpful for our family.
Dr. Safvi and all the staff at Suburban Behavioral Health have been welcoming and supportive in every interaction I have had with them. This journey is often scary when finding a safe space and staff that do not dismiss your needs. Dr. Safvi is attentive and actively listens to his patients. I highly recommend Dr. Safvi and Suburban Behavioral Health staff for all mental health services.
Hailey has helped me enormously. She has a very detailed understanding of the chemical mechanisms in me and the medications and how to leverage them to their best effects.
Meghan is always happy to see me and listen to my hectic life and how I cope. I’ve learned to put my life care first and the God ; Family; Business; relationships and fun. Balancing is getting a little harder due to aging and health issues. Acceptance has always been an issue for me…I’m more into changing; going forward after failure and hoping for the best.
I have the pleasure of working with Biljana. She is kind, compassionate, and fully present. With Billy’s help, I have been able to navigate life’s challenges. I am blessed to have Billy as my therapist. I have had numerous experiences with therapists I couldn’t connect with, so I fully appreciate the opportunity to have a great therapist.
Hailey is just wonderful. She's always professional and always goes 100% distance for my well-being. I've no trouble talking to her about my concerns and can get appointments quickly. Zero complaints.
UNPROFESSIONAL office manager and lack of care medical director. They are in it for the money and not to really care for their patients. PAY CLOSE ATTENTION TO WHAT THEY BILL TO YOUR INSURANCE $364 for a 20 min telehealth visit ?! Please read rude and dismissive email from the office manager she assumed I would not take care of $115 dollar balance and got this nasty with me via email. Do yourself and your mental health needs a favor and find a different practice. The doctors take over 72 hours to email you back theres only one general email no patient portal so good luck getting any kind of communication back!
Meagan Donner is the best psychiatrist ever! Totally unprecedented care unlike anything I’ve ever experienced in psych. She has the perfect combination of brilliance and compassion!!! She saved my life!!! I HIGHLY recommend her and believe she’s so amazing she should be training other psychiatrists, especially when it comes to compassion!!! ❤️💯
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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