Pinnacle Dermatology Oak Lawn's Online Review Report Card

The male doctor I had was very RUDE. He had terrible bedside manners and only spent 30 seconds in my appointment. He also took offense to my insurance which I did not appreciate! If you guys go I would highly recommend seeing a female doctor. This man should not be allowed to practice and is by far the worse doctor I have ever met!!!

The doctor was unconcerned with the pain he caused by pulling dead skin causing good skin to peel off. He said he could not treat the wart area on this visit so I told him I would seek assistance from a podiatrist. Then without any further effort he basically said goodbye and walked out. No ointment, no bandage and no advice on wound care for the gap of raw skin he caused. Very unprofessionalI had two previous doctors there. One moved to another office. The other went on maternity leave recently , so this appointment was a replacement doctor and he was horrible. Never again.

Great staff and the Dr is the best

The place was beautiful and the staff efficient and the doctor was knowledgeable to the point, I appreciated that.

Front Desk Staff Amazing! Always new nurses and Dr's leaving for unknown reasons. In 3 months I've seen 4 different doctors. Dr Welsh has absolutely No people skills. Hes Rude,Unprofessional and Dressed like a Slob. He told me you should keep track of your prescriptions and the names. Its in your computer to track. He says I disagree you need to keep track of the names. Well I only have been given 3 RX. How hard was it to prepare yourself by reading the log before you knocked on the office door to assist with dermatitis. Dr Welsh Extremely Unprofessional, Rude and Dressed like a homeless person by choice.

Dr. Welsh makes no bones about office visits. His diagnosis is spot on and he gets to work right away.I’ve never spent more that 15 minutes for the entire visit.

Very awesome staff, great customer service and the dr was also very helpful with solving my issue for my face!! A great place to come!

I went here a few years back and had a very good experience. This time was a new doctor. Unfortunately he was impersonal, did not explain anything without being prompted. He misdiagnosed me. He did a small procedure on me in the office and was coming towards my body with a needle. I had to stop him to ask what he was about to do. He explained but would have stuck me with a needle with no warning. I will not go back.

5 star experience every time!

My 2 year old had an appointment with Dr. Welsch today and I’ve never had an interaction with such a rude doctor before. He walked in, didn’t bother to say hello, give an introduction, or acknowledge our presence. He walked over, picked up my sons foot, looked at it and turned around to give the medical assistant the diagnosis and prescription. He didn’t even tell me what the diagnosis was, I had to ask the back of his head what it was. He was in the room for a whopping 3 minutes, didn’t ask me if I had any questions (which I did, and still don’t know the answer to) he just left the room as if I was not paying him for his time.This is one of the worst bedside manners i have seen, especially for a doctor dealing with a child. I wasn’t asking for him to sit down for afternoon tea, but a quick “hello, I’m doctor so and so” or “this is what’s wrong with your kid, this is the medicine, it will clear up in blank weeks” “any questions?” Doesn’t take more than 1 minute. I will most definitely be calling my pediatrician and asking why they recommended this doctor. Needless to say I will not be returning for that 2 week appointment.I will say, the staff there is excellent and I would return just for those wonderful ladies at the counter.

Great experience! Didn't even have time to get through the paperwork when I was brought back for my appointment. Thorough questioning regarding my issue and examination. Knowledgeable, efficient staff. Megan was great!

I called trying to schedule appt for my daughter & I'm not even kidding when I told her we had state ins her whole attitude changed got so rude. She went from she had appt today with nurse practioner to oh no I don't have anything until may next year when I questioned her she put me on hold and said she can do Nov 16 I will never use them now she couldn't explain anything and was rude

Dr. WELCH WAS GREAT AS WELL AS THE STAFF.

Effective treatment started working right away friendly staff.. Would highly recommend!

Excellent service!!! Excellent people!!

Pleased with my visit and overall experience.

Very friendly and helpful staff. Doctor very knowledgeable and diagnosed me within minutes. I Highly recommend pinnacle dermatology.

I called in and cancelled my appointment days before my appointment and they sent me a $50.00 bill for a NO SHOW .,.. who does this please do tell!!! This is after seeing a doctor that billed me over $900.00 which is paid in full… for less than a 5 minute visit and being prescribed something that didn’t work. The visit was very rushed and not helpful. I wasn’t there to be helped in any way I was there to be billed is what I took from my first and only visit .

Several family members scheduled appointments with several weeks of wait time to see a doctor. Office confirmed that they accept the insurance and are in network. In all cases a few days before the appointment they call and say they are not in network. Do not waste your time

Friendly and knowledgeable staff, excellent service. Wonderful experience. Very happy with the results that were achieved. Would definitely recommend Pinnacle Dermatology!