West Suburban Medical Center's Online Review Report Card

If i can give 0 i would. Right now, 05/10/23 12:57, i am in a room in this ER having alllergic reaction from iv dye. My room is in front of the nurse’s station. I have asked for help a lot of times already but to no avail when all 3 nurses are just sitting and just talking.The ct tech even told them i am having an allergic reaction but nobody cares. I begged if i could speak to the doctor and they straight up told me no.A patient could die right now in front of them and they wouldn’t care at all. Again, i am here right now as i make this review!

If i can give 0 i would. Right now, 05/10/23 12:57, i am in a room in this ER having alllergic reaction from iv dye. My room is in front of the nurse's station. I have asked for help a lot of times already but to no avail when all 3 nurses are just sitting and just talking.The ct tech even told them i am having an allergic reaction but nobody cares. I begged if i could speak to the doctor and they straight up told me no.A patient could die right now in front of them and they wouldn't care at all. Again, i am here right now as i make this review!

I was in the emergency room with my father May 8th 2023. He was miserable and in immense pain. As we were waiting in one of the back rooms for his CT results the nurses, a fully uniformed cop, and even a Dr was at the desk discussing “booty calls” and what time to make them! They were cursing, laughing and making the most ignorant comments. It was ridiculously unprofessional. Isn’t there a time and place for everything? We’d already been waiting 5hrs to be seen and they made it worse. The cop was the worse one. I get the camaraderie between coworkers, but not being considerate to the patients and other people who could CLEARLY hear them behind the thin curtains is horrible. Completely ghetto

We took my grandmother to the ER, surprisingly our visit went great. Dr Randall and his team were very good with her and their bedside manner was awesome for it to have been 3 a.m. I’m giving only four stars because the room had a clogged sink and the door was broken, it definitely could have been much cleaner.

I can see why they have a C rating. Do not come here even if it's an emergency. No professional at all. They're only interested in money, not the care of patients.

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I was discharged from the hospital after a stillbirth. I have been calling many times a day for a week since her death, and the operator keeps transferring me rudely to various dead end extensions. She has a bad attitude even though I'm calling about my daughters death. She keeps hanging up the phone on me when I call asking for the autopsy results and to check on funeral home arrangements. Absolutely unbelievable I can't get any answers about my daughter and the staff is abusive through the process.

My best friend had the worst experience in the world here. The “doctors” couldn’t figure out a simple diagnosis after having him there for almost 4 days. Not only did they neglect him but they misdiagnosed and committed malpractice. They poked and prodded him for three days with little water and little attention. They didn’t even provide him with an IV to hydrate him when it was clear he was dehydrated. Then they proceeded to take chunks of skin from his right and left leg and proceeded to discharge him almost immediately with out any results from those biopsies. He went to a different hospital and they diagnosed him correctly within hours with just one blood sample. This establishment is a joke and a danger to men. Do not bring your family or friends here if you want them to be okay. Take them somewhere else.

Worse hospital visit ever went at 8 am set in the emergency room for 4 hrs I do not recommend this hospital to anyone not even your pets they rather help dope head’s instead

This place is too horrible had an open wound and had to wait 5 hours for them to stitch it😒