Total Dentistry's Online Review Report Card
4.3
Average Star Rating
365
Total Reviews
22
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Total Dentistry received 84.4% positive feedback, with patients praising the friendly staff, Dr. Pelak's professionalism, and the gentle care. However, 15.6% of the feedback was negative, primarily citing billing issues, poor treatment outcomes, and lack of professionalism. Overall, Total Dentistry is appreciated for its warm environment, yet needs better administrative processes and treatment consistency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Total Dentistry's Reviews
On October 23,2026 Finally, after a long and frustrating ordeal, I received my $26,944 zirconia implants. What should have been a positive experience turned into a deeply disappointing journey. After waiting six months for my implants to be created,from January 2, - June 7, 2026. I endured another four months June 18-October 23, 2026, of dental mishaps, mistakes, postponements, delays, disappointments, and an unacceptable level of unprofessionalism on behalf of Total Dentistry led by Dr. Pelak and the Lab team of Ottawa Dental Lab in Chicago ILL. This entire experience has cost me far more than money. It has required me to leave work early, travel excessively, and endure unnecessary pain, stress, and frustration. The repeated setbacks and lack of professionalism have left me questioning why I chose Total Dentistry in the first place. To make matters worse, Dr. Pelak's only offer to address this experience was a complimentary teeth whitening, despite the fact that my remaining eight teeth also need to be reshaped to achieve a uniform, even size. Given the financial investment, time, discomfort, and inconvenience I have endured, I find this offer extremely disappointing and inadequate. Total Dentistry has completely lost my trust and confidence. Based on my personal experience, I cannot recommend this practice to others. I believe patients deserve professionalism, accountability, clear communication, and quality care, especially when investing such a significant amount of money in their dental health. I will be sharing a full review detailing my experience so that others can make an informed decision before choosing Total Dentistry.
Reviewed On Yelp
they are the best at Total Dentistry! I highly recommend them to everyone!
Reviewed On Google
I’m always comfortable going to Total Dentistry. Their employees are top notch especially Khadija who provided an excellent cleaning for me. Thank you Khadija!
Reviewed On Google
Thank you Dr. Miller and team. Best dental experience I have had
Reviewed On Google
The front desk was friendly and welcoming, and the hygienist and Dr Miller made me feel comfortable throughout my visit.
Reviewed On Google
EXCELLENT!! Dr. Patel is one of the best dentists I have had over the years. He is patient, knowledgeable and ensured I understood the treatment plan before starting the procedure. Not to mention he has a very calming approach. Throughout the procedure he communicated, giving status updates and checking in on how I was feeling. He made sure I knew how to let him know if I needed a break or if there was any pain. I am grateful to have had Dr. Patel for my appointment today and hopefully for all subsequent ones. Truly grateful!
Reviewed On Google
Appreciate the courtesy, kindness and helpfulness of the staff. Dr. Pelak is the best with her knowledge, performance and respect she has for each and every patient who comes under her care. Thanks to all at Total Dentistry.
Reviewed On Google
Always great service! Thanks to Anna and her staff.See ya six months.
Reviewed On Google
Horrible service, money hungry
Reviewed On Google
Very courteous and respect all issues
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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