Moy John J's Online Review Report Card

Dr. Moy is an excellent doctor. Cataract surgery was a breeze with him and his staff. Would not put the care of my eyesight into the hands of another doctor.

Yes I would. He was recommended to me and I certainly would recommend him to family and friends

I have now completed my cataract surgery in both eyes with Dr. Moy and his excellent staff. From beginning to end the experience was nothing but 5 gold star. I fired my previous Dr. in Des Plaines so I have something to compare. Dr. Moy's office was organized and everyone pleasant to talk with. Everything was upbeat and a pleasant atmosphere. My primary is the one that recommended him. THANK YOU Doctor.

Dr Moy has taken excellent care of my eyes for twenty years & is conscientious & thorough about keeping my sight the best it can be.

Very satisfied with Dr Moy. Did cataract surgery on both my eyes and result was excellent. Recommend.

Awesome. Love Dr Moy & Staff.

I've seen Dr. Moy for 3-4 years and I'm very satisfied with his care. He appears very knowledgeable, conscientious and thorough. Admittedly, his office is very busy (the sign of a strong business = happy customers), but I get moved along with different technicians performing the appropriate diagnostics so that the doctors has the required data for his analysis. All my eye care is completed in one office, so for a once a year investment I'm not bothered that it is a 50-90 minute experience.

There is no one I know of who can compete with him. He's the best!

Dr. Moy fit me in very quickly and was able to correct a problem I had been struggling with for years. Everyone in the office was friendly and helpful

Dr. Moy is an excellent doctor, BUT I can no longer go to him. After using Dr Moy for 13 years my patience with his office staff is gone. Each time I go, the appointments take a minimum of 2 1/2 hours. The last couple of visits, I waited 45 minutes and 1 hour 20 minutes past my scheduled appointment time just to begin the intake procedure. All the staff at the front desk are defensive and accusing me of not understanding how busy they are. I am middle age but looking around the waiting room, the overwhelming majority of patients are seniors. I am wondering if they are running a Medicare scam, asking patients to come back more often than necessary, charging for things they don’t receive or need. Try to call and complain. Good luck getting through to someone. The Ridge Optical staff are no better. They try and force you to buy their over priced glasses when all I wanted was a copy of my prescription. So adios Eye Specialists of Illinois.

I have used the Dr Moy office for many years. Minimum wait is 2 1/2 hours for complete appointment. Staff is extremely rude. They bill my Medicare for items not completed. They tell me I must come back annually or they won’t see me any more. My Medicare agent told me this was a scam. Terrible service, rude office staff, scam Medicare billing.

Dr Moy is thorough and professional. He allows enough time for questions and makes sure the patient understands their needs and any post exam instructions. He observed a minute retinal tear for which I had no symptoms and referred me to a retinal specialist for repair. The retinal specialist said he was very impressed that Dr. Moy caught it so early which saved me major problems from a retinal tear or separation.

After my surgery and I had to go for my follow up for the eye exam with the eye doctor I had to wait 2.5 hours. No apology. Then when I had the follow up for my appointment for the exam with Dr. Moy for my 4 months follow up I waited again 2.5 hours. Again, NO apology. When you say anything to the nurses they try to brush it off with oh maybe there was an emergency. Please don't make me out as a fool when there is a waiting room of people all scheduled 15 minutes apart. Dr. Moy - nice guy

I had a difficult lasik surgery at -8+ and dr. Moy did Terrific job. It was the best decision I ever made

Very efficient and professional.

Very efficient, very nice, explained and made me feel confidence in having procedure.

did not do a procedure he said he was going to during eye surgery and then denied that he said he was going to do it. finally found it in his records after I insisted he had told me. then no apology, etc. poor information when surgery was planned regarding activity following cataract surgery. very difficult for me to follow the instructions when I was given them a day after surgery. extreme wait times at least 2 to 3 hours

He gave me the wrong information for the glasses that I needed; also you have to wait a long time over three hours in his office to see him. His staff or he doesn't care about your confort. To his practice I am nothing but an old person. Stay away from him and the other doctors he works with.

The cataract surgeries Dr. Moy performed have given me 20/20 vision. However, after the second surgery, I developed pillows on my eye lids and black and blue marks on both sides of my upper nose, which have last over six months. It doesn't look like the bruising is going to go away. :-( I don't understand why this happened after the surgery and why he made light of it.

I think I am never going back....first appointment was long, doctor told me they have to take pictures of my eye and since I was a new patient they needed my records from my previous doctor. I go for the follow up and waiting more than an hour in the waiting room they take me inside another waiting area for almost half an hour, they take me in the room, the doctor comes asking me they will have to take some pictures of my eye and I asked him you just did last time a few weeks ago I was here and he has no idea, oh really he says and he finds out about the pictures he never cared to even look at them neither did he go through my medical records from my doctor and now he wants me to go again to see him in six months, very very disappointing experience.