Advanced Dentistry's Online Review Report Card

The entire team at Advanced Dentistry are exceptional. The professionalism, technical competency, and overall concern for their patients is consistently on display during every appointment. I recommend this dental practice to take care of you and your teeth! Thank you🦷🪥

I was very pleased with the care I received from Tyler at advanced dentistry. I will be going back to get the partial they took imprints for.

Our family used to have a great experience here, but recent visits have been very disappointing due to confusing billing and unorganized bookkeeping. We explicitly requested routine cleanings covered by our insurance. Despite this, the office administered extra treatments without informing us that it would be an out of pocket expense beforehand, which feels like an unfair business practice. Furthermore, the front desk handling of payments had been incredibly disorganized. When we called to confirm our appointments, staff claimed that we had an outstanding balance. We were certain we paid everything at the time of service; it was paid mostly in cash due to their exact change policy, and the rest on credit card. Even though we had clear transaction records for each of us, the staff insisted we owed them money and abruptly ended the phone call, stating that until the outstanding balance was paid, we could not make any future appointments. Shortly after this interaction, the office called us back to admit that our records were fine and the payment went through. However, instead of apologizing for their mistake, they tried to shift the blame claiming we had mistakenly spoken to an automated system rather than a real staff member, even though we spoke to two different employees. Dealing with unexpected charges, poor communication, and deflection from the front desk has been incredibly frustrating. We will be taking our family and friends elsewhere.

Today I went to get a cleaning and Amy the technician was so supportive and very gentle. I recommend this place 1000% they really take the patient into consideration and they always help ease the anxiety that we all have about going to the dentist🦷 Dr Tyler is also an amazing dentist, he explains everything and he makes the procedures so easy to handle. If your looking for a place that is willing to cure your dental issues and also helps you have a great dental experience, Advance Dentistry in Schaumburg is the place to go!!!! They are also affordable and work with you and your insurance to get your teeth and smile in great shape. 5/5 ⭐️⭐️⭐️⭐️⭐️

WARNING: Advanced dentistry will schedule appointments such that you exceed the normal annual allotment by your insurance and then will charge you 100% of the price of the uncovered appointment. We will not be paying the $250, sent to collections, we have contested the charge, invoked FDCPA rules to block creditor communications and, because the amount is < $500, it will not impact our credit. We advise others to pursue the same course of action.

From the front staff to the hygienist to Dr Wyld…. Top notch service, no long waiting time, excellent dental quality! The overall health of my teeth improved since I began coming here 4 years ago! 100/10!

If you have dental anxiety, this is the place. Both dentists are upbeat, friendly, and explain everything, including costs, so there are no surprises. A special shoutout to Aimee, one of the hygienists, who was incredibly patient during my deep cleaning, let me take breaks, and taught me how to use an electric toothbrush properly. I don’t know if she thought I was joking when I booked my next cleaning, but I wasn’t when I told her, “You’re stuck with me now!” 😆 The office is clean, modern, and welcoming, and nobody makes you feel judged. I always leave feeling encouraged and more hopeful about the process to get my teeth back on track. If fear or embarrassment has kept you away from the dentist, give this place a try. You’ll be treated with kindness, dignity, and respect. I wish I had found them sooner.

Absolutely an amazing dental office. From the front desk staff to the dental assistants , hygienists and dentists. Amy , the dental hygienist was great and my wife was very happy with her work. Very patient and professional. Overall, very satisfied and highly recommend Advanced Dentistry and both dentists who are brothers ( Dr Wylde).

First initial consultation I felt heard. They listened and took time to explain everything in detail.

Everyone is very nice. The dentist and dental hygienist are very knowledgeable and thorough. Highly recommend.