Brian Jacobs Md's Online Review Report Card
3.6
Average Star Rating
60
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Brian Jacobs Md's Reviews
Dr. Jacobs just did my second cataract surgery. Everything was perfect and results couldn’t be better. Thank you??????
Dr Jacob's was terrific -my cataract surgery couldn't have gone better
Dr. Jacobs has a terrible bedside manner. He barely makes eye contact during patient consultations and appears to not be listening, interested or sympathetic to the concerns of his patients. He really should not be working with people. He rushes through appointments and is not up front with information - only sharing some important details when asked specific questions. All in all- a truly terrible communicator and uncaring doctor.
Dr. Jacobs is by far the best ophthalmologist I have ever been to. He always takes the extra time to explain everything to me and answers all my questions. He is very compassionate and caring. His staff is also outstanding. I recommend Dr. Jacobs to all my friends and family.
Excellent care. I had an emergency situation with my eye and he went above and beyond expectations to provide the care I needed.
North Shore Glaucoma Center has a wonderful staff! From the front desk, technicians, to the physicians, everyone is kind. I have seen a couple doctors from this practice in the Libertyville office. They communicate seamlessly. The staff is always prompt and courteous in responding to inquiries and messages. Dr. Jacobs was thorough and really explained each procedure throughout the exam. The technicians were very knowledgeable and patient during the testing. I highly recommend this practice. Dr. Jacobs has been seeing members of my family for years and we will continue to be patients. 5 stars
We were in the office 90 minutes just to get a quick check up and dilation. Dr. Jacobs never greeted us and proceeded to the check up - and seemed to start all over again, even though the information was captured by a person before he came in. When we asked about another part of the exam for prescriptions, he just left and someone else came in. He never came back to close out our appt. Better communication and interaction with patients would make this a much better experience. Wait times are too long (even though there were more staff than patients).
Extremely impersonal. Should not be working with people.
The staff at Libertyville are all uncaring and un approachable. The appointment scheduling by them is not at all easy. They make it hard for us to come back, they are not prompt at greeting you. You stand there waiting until someone attends to you. What good is an office manager if she cannot mange the office well, nor does she have the compassion of someone who works in the health care field? The staff also determines whether the patient comes back or not. The doctor may be good but if the experience at the waiting area with the staff especially the Office manager is far from pleasant - who wants to come back? She needs to be trained in the area of compassion for the hurting patients.
He spent very little time with me, 98% testing was done by supporting staff. He was honest about his success rate. I decided not to have surgery from this doctor.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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