MIdwest Center For Womens Healthcare's Online Review Report Card

The technician today for my mammogram was so great! She was friendly, helpful and great to talk to, plus the mammogram didn't even hurt! I highly recommend this place for mammograms!

My regular doc recommended Dr Del Busto and this office. After my first visit, I'm very impressed. First, there is actually an office phone with people that answer! North shore Health Systems now have one number where you can't call your office directly, I hate that. Getting an appointment took two weeks compared to 3 months with my old doc. The waiting room only had 1 other person and I was seen within 5 minutes of my arrival . Dr Del Busto herself is amazing , down to earth, even funny at times. I felt completely at ease with her. She was not rushed and took her time to be personable and really tried to understand my health and family history . I would highly recommend

Horrible experience with Dr Del Busto and Dr Bennet. The only good thing about the practice was Mary the ultrasound teq who I will miss dearly! Dr Bennet tried to diagnose me with bipolar disorder within 10 minutes of meeting me, and Dr del Busto has a serious attitude problem and really doesn't seem to care about me or my unborn child.. when I called with a medical issue she sent me straight to the emergency room without even asking about my symptoms or what's really going on. Really she just seems to want to take on easy clients who have no issues.. I would recommend Dr Schuffrieder but going to try the Evanston office and hope to have some better luck there. Hoping to find a qualified Dr who cares..

absolutely HORRIBLE practice. Doctors & nurses do not know what they are talking about. went to 2 seperate doctors that gave me a wrong diagnosis and false results I tried out North Shore associates and at my first appointment they could figure out what was wrong with me that seven months at Midwest couldn't do. When I arose one of my issues with the nurses she laughed at me and told me I was wrong. ignore this location at all costs I have never had a positive experience with them other than their very nice and helpful front desk ladies. not only did I experience a lack of medical help but the unprofessionalism I received was ridiculous.please save your time and go to any other gynecologist your time & money will thank you

I came in with an incomplete form, and missing referral/order but these ladies at the front desk were kind and patient while I sorted it out. This was my First Mammogram and Maria made me feel like she cared, always checking that I was comfortable during the entire process. She explained process and next steps thoroughly. Janet at checkout was also very friendly. I don't know about the previous reviews. But I would recommend this place for exceptional care and attention. Thank you.

Very bad and unprofessional service. 30 min on phone for appointment set, plus 30 min in office and job steel not done.

My MCWHC doctor is at another location, so this review is for the mammography department. Making the appointment through the website was simple. I entered the days and times I was available, they selected one and asked me to confirm online or call to reschedule. Luckily it was fine. Check in was unremarkable. I was asked if I was seen by any of the offices in the past 12 months. I was, but they couldn't find a copy of my insurance card so I had to give it to them again. Not a big deal. Maria was the mammography tech who performed my procedure. She apologized for running behind, even though it was only by a few minutes. She was very sweet and chatty, attempting to put me at ease. The actual mammogram is never pleasant, but Maria constantly checked in to see if the pain was too much. She was very hands on, adjusting my body into the correct position for optimal readings. Again, not comfortable, but bearable for a few minutes. She did 3D and 2D scans, started the process to request copies of my old scans, and promised to forward the results to the radiologist then my regular doctor. She will also mail results to me in the self addressed envelope provided by the front desk. I can't say I am looking forward to doing this all over again next year, but at least I won't dread it as much. Pro-tips- wear a top easy to take off, no bulky necklaces, no deodorant (or be prepared to use a wipe to remove it), and bring your insurance card.

I made my apt over 3 months ago. I arrived early but did not have my new ins card on me. So they said I would have to pay in full or I can give it at the end. My bf sent me a picture of my new card within 8 minutes of that conversation. Once I was called, I was told "The Dr said a new client replaced your spot and you would need to reschedule."..I was completely confused considering no body spoke with me about doing that when I was sitting right there and it was only 5:11, apt being at 5. I said I have all of my information right here, waiting for you guys and you said I can give it at the end? How come no body confirmed that with me?I feel completely disrespected after waiting 3 months to get in and rearranged my work schedule for the apt. It's disgusting and inconsiderate, they clearly do not care about their patients.

The office staff and nurse I worked with were lovely. They were efficient, professional and kind. Dr. del Busto though, was incredibly unprofessional and frustrating to work with. She had horrible bedside manner. When asked to look at different options to address my symptoms, she became very defensive and rude. Her knowledge was limited and she was very narrow minded. Save yourself the time and money and avoid seeing Dr. del Busto.

I have been going here for a few years now. I have been happy with the staff and nurses. Everyone is polite and friendly.But, mostly I am very very happy with Dr. Krause. She is caring and knowledgeable. She listens to you and your concerns !