Ronald D. Lee's Online Review Report Card

An update over 5 years later. My son had to have more than half of his left lung removed and will suffer for a lifetime with ongoing medical problems. I understand things get missed we are all human. But the way this doctor and his staff treated us was horrible. Refused to even call me back when I had questions on how to proceed with treatment. They had absolutely not an ounce of caring or compassion. To this day I'm dumbfounded on how this doctor can be treating patients. I am not the only one. I've seen other reviews with similar experiences. If your considering this doctor I would run not walk away from this practice.

I had been seeing Dr. Lee for several years, but have decided to move to another doctor. I am grateful for the good care he gave me in those years, but over the past year or two I've had series of events that have made me decide to leave.The first is a small thing, but became indicative of other issues I would come to have. I had 3 separate issues I needed addressed. Over the phone staff and I were both on the same page about needing all those things addressed, and they set an appointment for me. When I arrived, they only had one issue on record to be taking care of. The told me to come back another time. I had moved my schedule a lot to make the visit happen, and I couldn't easily come back again soon. They helped me address 2 out of 3, but said they didn't have time to address them all in one meeting, even though when I made the appointment it was clear that all three would be addressed. Next, he recommends BEMER, speaking to it the same way someone would speak about a cure-all - that it can fix so many different issues. As I read summaries of the studies available, many of them showed no better than placebos, and the few that did were minor and not long lasting. I began to worry that the care provided here was not based on evidence.Finally, as I sat with the doctor, when he saw I was wearing mask, he immediately started talking about cancel culture, and I got a political rant about the governor's handling of the situation. I came here for care, not politics.

I highly recomnend Dr Lee. He is very knowledgeable, a straightforward communicator, helpful, caring, and an excellent surgeon. If I ever have a need for a urologist again in the future, I would choose Dr Lee without question.

We took my son to see Dr. Lee on January 15, 2021 after waiting for the appointment for two weeks. We as a family were looking for a family doctor and San Tan Family medicine was recommended by my neologist, specifically Dr. Ronald Lee. When my husband and son arrived for the appointment there was no record of it. Nothing was done to squeeze them in and the next appointment offered to them was for today, February 2, 2021, nearly two weeks later. So mistakes happen, we understand that, so we took the appointment. They show up for the appointment at 8:30 and are not seen until 9:25. Ok they are running behind. They take them back and as they are doing his weight and vitals the nurse advises them that the doctor will not be wearing a mask. Now, all of the staff are wearing them and the sign on the door saying masks are mandatory. When my husband tells the nurse they are not comfortable with that and could he make an exception and wear one she tells them no he will not and he can leave and set up a tele-appointment. My husband says thank you and walks out. What doctor in this currnet environment refuses to wear a mask yet requires one in order to come in the office? I will be notifying my neurologist of this and recommend he not use this office as a referral. When I called to speak to the office manager, they kept me on hold for almost 10 minutes (9:54). This is not how you run a business. I do not recommend this office and the doctor may be skilled but we couldn't get past the front door.

Dr Lee has been my PCP for the past 8 years. I feel very safe with Dr Lee. He is a wonderful listener and together, we work on my health and well-being! I'm feel blessed to have him as my primary care doc!

I couldn't be more grateful for Dr Lee and his staff. They are on it. A friend referred me to his office after being sick for 10 months and in my bed 80-90% of the time. I had been with my dr for 25 years and didn't take the change lightly. He and his staff have been such a gift to me and my health. The most important thing he did was truly listen to me. Listen to all I've been going through and acted. Running blood tests, getting referrals done promptly. Taking seriously all I've been going through. He is highly intelligent and thoughtful. His staff cares. I don't feel like I'm in a machine or on a conveyer belt. I feel like I'm cared for as an individual and human being. I am so grateful!

I greatly appreciate Dr. Lee at San Tan Family Medicine. I can usually see the doc in a day or two if something comes out of the blue, and the girls at the office are great. I have been seeing him 2 years. Dr. Lee is an intent listener, he will quickly asses symptoms and if you can't be treated immediately at the office, get you to a great referral fast. My referral's have been top notch. Dr. Duane Heinrichs Cardiologist at Tri-City. Dr. Albert Newman, Dr. Marci Leeds and Dr. Albert Amini, at AZ Premiere Surgeons. And Dr. Anoop Sharma over at ASUI. WOW talk about an A team. Thanks for the help Dr. Lee!! -

This is the worse office you could ever make an appointment with! They do not communicate well with the insurance company, they do not return calls. The office staff could use some serious training!!

I started seeing Dr. Lee once I moved to Arizona. I chose him out of necessity because I needed it and he had immediate appointments. It's very easy to schedule an appointment with him. I've thought of him as an okay doctor as I went to him when I was sick and he would put me on antibiotics. I've always been reasonably healthy so I was fine with him. Every time I saw him he did try to sell me on his allergy treatment which was always irritating.Today I've decided to stop going to him as a patient. I was doing an activity and fell down and heard a few cracks in my ribs. I've been in a ton of pain and I want to get X-rays done. I called his office to get me a referral somewhere but he refused to and wanted to see me first. His excuse on why he needed to see me was because he hasn't seen me since October 2016. That was just 3 months ago?! I have no interest in paying him a fee just to tell me what I already know.When I talked to them I even threatened that I'd no longer be a patient if they couldn't get me this referral. Dr. Lee didn't seem to care. This was seriously disappointing as my wife was going to join his practice as well. They have lost a good customer and a new customer all because he wanted to collect an office visit fee. Honestly - do some research and find a doctor who cares more about his practice then his wallet.

Dr,Lee takes the time to answer all questions. He is always on top of the latest treatments in urology. He is very caring and comprehensive in his treatments