Irene D Combs's Online Review Report Card

Dr Kyle Young is so kind and thorough. He makes sure your happy and satisfied with your eye care needs. Staff is great too, very efficient and helpful.

Very thorough and attentive to any questions or concerns. Our whole family has been going to this practice for years. State of the art testing and monitoring.

Very thorough and attentive to any questions or concerns. Our whole family has been going to this practice for years.

Thorough exam. Support staff can be a bit iffy.

I have been seeing Dr. Combs for a number of years. The staff runs through a battery of tests with results appearing immediately to the doctor. She then does a conventional exam. Because I am diabetic, my eyesight changes periodically, and she sees me as needed. She and her staff do everything possible to assist me with getting a good price since I am on social Security.

I like going to my visits here. They are always helpful, fast and efficient.

I was lucky enough to call in the morning and see Dr. Sparks in the afternoon. The entire experience was amazing! I have never had such a thorough exam as I did today! The entire staff was so professional and so knowledgeable and made my whole visit wonderful. I would highly recommend for any optical needs. I also love to support Western Springs businesses :-)

I went to the Combs optometry practice when Dr Carolyn Sparks joined the practice. Dr. Sparks had been our family optometrist for 20 years in another practice. She left that practice and joined Dr. Combs. In the meantime our insurance situation changed and my husband thought it would be a nice thing for my eye care to try out C-----, a big box store that has an eyecare dept. At C------, there was a young female Dr. who did the exam, and I opted for the most comprehensive that they offer, and then told me she was switching my contact lens brand as mine were discontinued. When they came in, I was immediately discomfited - distance was fine, but I went from occasionally needing reading glasses to not being able to read anything within three feet without the magnifying glasses. Eventually I went back 3 times wanting to try some other lens, but C----- only offers a very limited menu, so I was stuck. They would not give me a refund for the lenses.A year and a half later, I went sheepishly back to Dr. Sparks and told her what had happened. As soon as I mentioned t he brand that had been sold me, she said that it was the wrong prescription. How did she know so quickly? The brand carried by C------ does not MAKE a lens with my prescription...I now have my new lenses from Combs Eye Care and I am occasionally using the reading glasses again, although my eyes are of course older. In the office when I went to pick them up they tested my eyes with the C----- lenses- I could read only the second line of a diminishing reading test sheet. With the new lenses from Combs, I could read down to the 11th line! I will never switch again.