Arden Dental Center's Online Review Report Card
Arden Dental Center
4.9
Average Star Rating
254
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Arden Dental Center received 96.8% positive feedback, with patients praising the professionalism, knowledgeable staff, and caring atmosphere. However, 3.2% of the feedback was negative, primarily citing long wait times and unorganized billing. Overall, the practice is appreciated for its expert care yet it needs better time management and billing clarity.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Arden Dental Center's Reviews
Absolutely wonderful practice!! I went to Arden Dental Center for a gum graft procedure. The entire staff is amazing! Incredibly kind, patient and caring. They took all the time I needed to answer my questions and explain what to expect. They made me feel so much better about having the procedure. Everything went perfect and I am looking forward to continuing my dental care with them from now on. I highly recommend Arden!!
I came into Arden Dental with an extremely complex case involving past trauma to my top front teeth, in addition to a recently failed implant and significant gum/bone loss. After seeing several dental professionals across the Chicago area and hearing very conflicting opinions on how my case should be handled, I decided to see Dr. Lu and the team at Arden, as I knew I needed to see a team highly specialized in implant dentistry. From the very beginning, Dr. Lu took extensive time analyzing my case and explained to me the plan of care that she thought made the most sense. As someone who has seen 5+ dentists across the 13 years since I lost two permanent teeth, Dr. Lu was the only one that I truly thought understood my situation and weighed out all the pros and cons of the different options. She was very thorough in her care and ensured that the complex aesthetics of my case were addressed properly. I could trust right away that I was receiving the proper care, and her entire team was very reassuring at every step. In addition, her counterpart, Jennie, was fantastic in providing a comfortable and relaxing atmosphere, and her treatment coordinator, Nga, was extremely flexible with scheduling and made it super easy. Everyone at this office is very kind and seems to truly value their patients. I couldn’t recommend this office enough if you have a complex case or have had bad dental experiences at other places.
Dr. Lu and her staff have brought my smile back to life and have been so caring and educational, my teeth have needed a ton of work between cavities and crowns! They are all so caring and personal and professional!
I highly recommend Arden Dental! The whole team is confident, knowledgeable, kind, and patient. The practice is also very accommodating to your schedule and needs. As someone who has a 23 year history in dentistry as an assistant, I’m glad to have found such a competent and lovely dentist, Dr. Lu.
Arden Dental Center and Dr. Wen Lu deserve the highest praise. Several days ago, I had my first laser procedure performed there to remove a small benign lesion inside my mouth, a lesion I had lived with for about a year. The entire experience was outstanding. Preparation for the procedure took about twenty minutes, and the actual laser treatment itself lasted only a few minutes. I was able to return to work immediately afterward with no discomfort, no bleeding, and no stitches. The treated area darkened at first, then returned to its normal color by the next day. I’m honestly amazed that I tolerated this lesion for so long when it took only minutes for Dr. Lu to remove it. I come from the days when dental procedures meant long healing times, swelling, stitches, and weeks of recovery. This modern laser approach was fast, painless, and incredibly effective. Dr. Lu and her staff were kind, thorough, and highly skilled throughout the entire process. Arden Dental Center has earned my full confidence and appreciation.
Arden Dental Center and Dr. Wen Lu are fantastic! I went through the Lanap laser gum surgery. It completely repaired my periodontal disease and my recovery has been smooth. My mouth, teeth and gums are the healthiest they have ever been. I recommend Dr. Lu highly!
My family absolutely loves Arden Dental! It is so easy to schedule and communicate with the office. You can text them! The office is extremely high tech and I love talking to the staff. They are so friendly and laugh at all of my jokes. It makes me feel comfortable at the dentist. Anything helps! They are always checking up on my new crown too. Telling me to call or text if I have any problems and that they can fit me in right away. Dr. Lu is the best! You won’t be disappointed if you switch to Arden Dental!
I met Dr lu, under less than ideal conditions. It was Saturday early morning and I was eating a juju bee (had to be invented by a dentist), and I lost a crown...I drove straight to her office, which was packed with patients. I had an infant in a carrier on one hand,and a tooth in the other hand. It took some doing but she repared my tooth, and I have been smiling ever since!!!
I went because I needed a new dentist and we had the same name. I thought it may be a sign. This is the best dentist I have had. They gave me tests and information I have never had and I feel so much better. Like a fog lifted from my head and body. I would recommend this place to anyone.
Dr. Lu is the absolute best! My teeth have needed A LOT of work and she has done it all—root canals, crown replacements, cavity filling, and now starting Invisalign! Love my smile now!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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