Carlson Dental's Online Review Report Card

Always a great experience. Even before our crazy covid-19 experiences this practice is outstanding, caring and super cautious NOW.

Dr Joy is truly amazing. I had the start of an infection right before a trip. Dr. Joy met me after hours, diagnosed the problem, and solved the issue. His kind demeanor, easygoing spirit, and exceptional talent saved me from what could’ve been a nightmare. If you need a dentist or are looking for a refreshing change, Dr. Joy is your guy.

Dr Joy (Carlson Dental) I don't even know where to start. I came in last week with a cracked tooth -- face swollen, in serious pain, and honestly a little panicked. Dr. Joy and his staff got me in right away, no runaround, no waiting, even though it was an extremely busy day. Dr. Joy was incredible. He put together a thorough treatment plan, made sure I was comfortable and pain-free throughout the entire process, and handled absolutely everything. I couldn't have asked for better care. Five stars also to his assistant Anna who was so caring and reassuring. If you're looking for a dentist, someone who truly cares about patient comfort and quality dental care, I strongly recommend Dr. Joy. Laurie R.

Dr. Joy (Carlson Dental) I don’t even know where to start. I came in last week with a cracked tooth — up all night in serious pain, face swollen, and honestly a little panicked. Dr. Joy and his staff got me in right away, no runaround, no waiting, even though it was an extremely busy day. Dr. Joy was incredible. He put together a thorough treatment plan, made sure I was comfortable and pain-free throughout the entire process, and handled absolutely everything. I couldn’t have asked for better care. Five stars also to his assistant Anna who was so caring and reassuring. If you’re looking for an excellent dentist, someone who truly cares about patient comfort and quality dental care, I strongly recommend Dr. Joy. Laurie R.

Every aspect of Carlson dental is professional; honest, caring, clean, never overbooked. That goes for the front desk, hygienists, and dentists. Once you find a great dentist, you can never move away. I'm staying put!

Dr. Carlson has been a great dentist for me for 6-7 years or so. He spotted an internal resorption issue with my bottom front teeth by using 3D scanning, which no other dentist had done before—and this was when I first started seeing him about 6-7 years ago. I chose him when seeking a quality dentist to replace my prior dentist. I had read many favorable reviews of Dr. Carlson, and I can see why he is so highly considered. In general, he is a very thorough, knowledgeable, and very high-quality dentist. Details: Dr. Carlson identified an issue with my bottom two front teeth—internal resorption—triggered by a trauma from biting into gristle of a Burger King grilled chicken sandwich more than 15 years ago…(you try to eat healthy, and you can damage your front teeth :-)). At the time, I was seeing another dentist, and my teeth were loose, but after about 4 months had re-entrenched themselves into my gums. Fast-forward to about 6-7 years ago, and I switched from my then-current dentist to Dr. Carlson, who was already using 3D scanning. No other dentist I had seen used such tech. if not for that, we wouldn’t have realized the extent of the damage (internal resorption…look it up, it ain’t pretty). Dr. Carlson directed me to a specialist in this area for monitoring the situation, and I was counseled that at some point I would need to have implants done to replace the teeth—that they would eventually break or get so exposed to issues that it could malinger into a much broader issue affecting several teeth. Dr. Carlson and I agreed that we would monitor the situation, and he gave me two referrals for periodontal/implant specialists to consider what would need to be done at some point. After spending a few years contemplating the situation, I chose to have the teeth extracted and implant surgery done. Dr. DeGroot did the surgery (extraction, bone graft, and implantation/cantilever), and Dr. Carlson performed the permanent crowning after the implants were done. Dr. Carlson and his team were very thorough in their work on the permanent crown. Dr. Carlson answered all of my various questions. It was clear Dr. Carlson had not only done all of this many times before, but he also had so much experience that he knew the subtleties that made for better outcomes for this type of situation. Conclusion: I would recommend Dr. Carlson and his team for any general dentistry efforts. He clearly is a very high-quality dentist, employs the latest tech and procedures, and he spends time listening to his patients…at least I assume so, because he has never not fielded my many questions when we have discussions. He is without a doubt the best dentist I have ever had (after about 6-8 dentists over about 40 years).

I’ve always had a great experience at Carlson Dental —the entire team is warm, professional, and truly cares about their patients. From the front desk to the hygienists and dentists, everyone goes above and beyond. I’ve been seeing Dr. Carlson for some time and have always appreciated his excellent care. More recently, I’ve had a few visits with Dr. Joy for a cleaning and fillings, and he has been absolutely wonderful—easygoing, gentle, and very thorough. What meant the most was how great everyone was with my 3-year-old son, Aiden, during his very first dental visit. Dr. Joy was fantastic with him, making the experience fun and stress-free. A special thank you to Brenda and Tracy, who went out of their way to joke around and really engage with Aiden—he left smiling and excited to come back, which says it all! We’re very happy and grateful to have such an amazing dental team. Thank you for all you do! :)

Dr. Carlson is an incredible craftsman. He is totally painless and he goes above and beyond. I can’t say enough about his thoroughness and care. I’m fortunate to have him as my dentist. I would give him 10 stars if I could.

Rude on the phone

I had a dental filling a while back that they insisted I get. After the procedure I had pain that was not there before and after I notified them all of a sudden appointments were not available for months at a time. They attempted to fix the issue by sanding the filling down a little bit but overall pain never went away. Only after I reported this issue did their attitude change towards me. They seemed bothered instead of trying to help me out. Haven't gone back since.