Northshore Dermatology Center's Online Review Report Card
Northshore Dermatology Center
4.4
Average Star Rating
60
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Northshore Dermatology received 60.5% positive feedback, with patients praising the staff's professionalism, expertise, and attentive care. However, 39.5% of the feedback was negative, primarily citing poor communication, unprofessional behavior, and unsatisfactory billing practices. Overall, the practice is known for its dermatological expertise, yet it needs better communication and administrative transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Northshore Dermatology Center's Reviews
Our experience here was terrible. The communication with the office was sub par. The service was cut short and expensive. We tried to talk to the staff about rectifying the situation but they did not care. There are so many other options out there with more professionalism and better communication. Sad as the patient is still has issues after paying such a large amount. Definitely do not recommend
Reviewed On Facebook
Asked if could come in early. 👍 Was treated promptly and efficiently. Always a pleasant experience.
Reviewed On Google
I have been a patient of Dr. Venetos since 2016 and I will no longer go see her. After receiving a diagnosis of squamous cell carcinoma in September on my left cheek, I was told that the soonest I would be able to have it removed by a MOHs would be in December. Dr. Venetos asked her “scheduler” to put me down to meet with the MOHs that comes to her office once a month. Because I was uncomfortable waiting, and I saw the name of the MOHs who would be coming to Dr. Venetos’ office on my patient portal, I decided to call the MOHs and ask if she could get me in to have the procedure sooner. I said that I would even drive to where her office is. The MOHs doctor was able to get me in right away at her office so I scheduled the appointment. I called Dr. Venetos’ office to let them know and to check on another biopsy I had removed. I then scheduled an appointment with Dr. Venetos to discuss what to do with the second biopsy, which was not cancer but another skin issue. When I went in for this appointment, I was taken back to the exam room and immediately Dr. Venetos’ “scheduler” came in and began questioning me as to why I thought I could make my own appointment with the MOHs. After several minutes, Dr. Venetos came in and the two women were obviously very angry with me. Their questioning and scolding went on, even after I had broken down into tears. I was told that Dr. Venetos would send me to a different MOHs she also works with. Then she said that she didn’t even think I needed any more of the carcinoma sight removed because she “thought” she already got it all off. She then began to speak unprofessionally about the MOHs that I would have seen in her office saying that she would prescribe treatments I wouldn’t need and over charge me for the procedure. I was confused as to why they were fine with me seeing this particular MOHs in Dr. Venetos’ office, but not at the MOHs office. Dr. Venetos would rather I go to a different MOHs that she would recommend. Dr. Venetos’ “scheduler” cancelled my appointment at the MOHs office that I had and put me BACK on their schedule to see the same MOHs but at Dr. Venetos’ office in December. I left Dr. Venetos’ office visibly upset and still crying and never discussing the skin condition I originally made the appointment for. I have never heard from Dr. Venetos or her “scheduler” to make sure I was okay after their aggressive behavior and to further explain their aggression towards me. I have since had my MOHs surgery, after requesting my medical records to no longer be a patient of Dr. Venetos’. I have never been treated so hostile at a doctor’s office. The lack of caring and well being for their longtime patient was beyond obvious. I was NOT the priority to them at all, and even though I was scared and concerned about the skin cancer on my face, they could not have cared less and were very hostile towards me and even belittled my concerns. Because of this, I am no longer a patient of Dr. Venetos. She and her “scheduler” were unprofessional, uncaring, and truly cruel towards me. I will never put my health in the hands of someone so unsympathetic.
Reviewed On Facebook
Alexander was very professional and personal.
Reviewed On Google
Dr. Venetos is wonderful!
Reviewed On Google
I have recently seen Alexander Blank several times for some skin issues and I couldn’t be more pleased with him! He is extremely knowledgeable, kind, patient & compassionate! I will definitely schedule with him in the future!
Reviewed On Facebook
My first visit with Dr. Alex, extremely knowledgeable and easy to talk with. Listened to my concerns in a professional and caring manner. Definitely will follow up regarding my issues.
Reviewed On Google
Dr Venetos is a Rockstar, very knowledgeable, very professional, and she really cares about my well being. What more could you ask for in a doc??
Reviewed On Google
Injections with Melissa — quick and painless! She’s an expert
Reviewed On Google
Dr V is wonderful and very patient oriented. Love her!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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