The Derm's Online Review Report Card
4.1
Average Star Rating
153
Total Reviews
12
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
The Derm received 52.5% positive feedback, with patients praising the doctors' professionalism, knowledge, and the friendly staff. However, 47.5% of the feedback was negative, primarily citing billing issues, poor communication, and unsatisfactory treatments. Overall, the practice offers expert care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of The Derm's Reviews
It was the best experience I've had in any office visit that I've had. No waiting great care by the doctor and assistant. Everything was great 👍
Reviewed On Google
Dr Susan Keiler and her team were awesome. Couldn’t be happier with end result. I highly recommend the Derm.. Thank you Dr Keiler
Reviewed On Google
Very professional, efficient and friendly!
Reviewed On Google
I find Dr. Keiler very attentive and caring. It was the first time I saw her and I am very glad I did. She takes the time to spend with patients, doesn’t brush off concerns, and makes valuable recommendations.
Reviewed On Google
They are always on time and very efficient and explan everything
Reviewed On Facebook
Great office. Professional and kind
Reviewed On Facebook
Dr. Keiler is fantastic I highly recommended her. She’s extremely knowledgeable, professional, and friendly.
Reviewed On Google
Incorrect code caused significant overcharge for a visit - have been trying to resolve the issue for 5 months without a single call back from an office manager or billing manager. In addition, treatment was poor and had to seek care elsewhere after being charged almost $900 for a 4 minute visit.
Reviewed On Yelp
Friendly, efficient and clean office.
Reviewed On Google
Had a free consultation, then they billed me. Scam company. Called 20 times they ignored me or said its fixed but it wasnt. Filed a complaint with the attorney general finally. Dont go for their free trial, its a scam.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
