Northshore University Healthsystem's Online Review Report Card Is this you? Claim your profile

This is a wonderful hospital for both patients and and staff. If coming to visit family or friends, one can have their ticket validated. The staff is hospitable and welcoming. Free coffee and  tea is available for visitors on the patient floors. Dont forget to visit the infamous piano that plays on its own, with no human assistance!There are several restaurants, and a Starbucks close to the hospital. Once inside, theres no need to leave. The hospital has its own cafe and cafeteria. The food that I have sampled has been tasty. Outside vendors come in on different days to serve their delicious cuisine. My favorite was the taco salad from a local Mexican restaurant.

Been coming here for years. Fantastic Hospital!!Personnel are superb. Very friendly, compassionate, concerned but always professional.

I cant speak highly enough about my experiences here. I delivered a few years ago and couldnt have been happier with the care. The nurses were amazing and so caring. One stayed past her shift to stay with me bc she knew I was nervous about my C section.Flash forward a couple of years and I found myself in the Emergency Department. Such exceptional care there too. Everyone from registration to the physicians were simply wonderful.I now use Evanston hospital for all of my doctors and specialists as well as for my entire family!!

I left Northwesterns ED Dept when my heart rate went down from 60 to 20 and they kept telling me that I  would be next and next turned into 6.5 hrs even with Cardiology calling ahead and telling them there were problems. They didnt even put an IV in....I took a cab to Evanstons ED and even though both EDs were equally busy I was taken back right after triage Iv placed immediately and with a blockage, on my Main cardiac artery, I got a stent placed and was thankful I had enough money to get there and my stay was wonderful. This was on the widowmaker and I could have died or had additional damage to my heart muscle.....Just because a hospital has very high ratings you need to use good sense when something isnt right.  The food is better, the beds are better, the care was MUCH better

Amazing labor and delivery experience. I had surgery here about 8 years ago and knew that I wanted to go back if I ever needed a major procedure. My OB decided to induce me with short notice. I was welcomed into the Labor and Delivery unit and made aware of every single step of the process. The residents and nurses were super friendly and made me feel at ease. This came in handy when I ended up having an emergency Csection. You can also have as many visitors as you like which helped with the situation.The MotherBaby unit was beautiful and welcoming as well. My day shift nurse felt like a second mother to me. I had to be there for four days and was in a lot of pain. I truly appreciated their help. I also got visits from other departments as well based on my needs.Thank you Evanston Hospital for the great experience l!

By chance this year The Doctors EKG had an blip, nothing crazy, but his primary doc decided to let a cardiologist look at The Doctor. The cardiologist scheduled a nuclear stress test on Valentines Day and immediately checked him into the hospital based on his stress test.  So instead of eating chocolate cake and drinking champagne we were in the hospital.On Feb. 25, 2020, The Doctor went in for a triple bypass at Evanston hospital. There was 100% blockage in two areas and 90% in another area. There was absolutely no indication that there was anything wrong as he didnt exhibit any of the common symptoms (fatigue, shortness of breath, chest/jaw/arm pain, water retention, etc.).The procedure went smoothly with no complications. He had an amazing surgeon who rocked that procedure. His surgeon was very pleased with the process and said he could see an immediate improvement in Brians heart function. He was in ICU for 24 hours, then in a private room and they had him up and moving right away once the tubes came out.Fast forward to today. He is home and doing well. To look at him, you would never know that he had major surgery this past Tuesday. He still has a long way to go in healing, but he looks great. I was concerned about a possible personality change as I have read papers about that...hell look at Bill Clinton. But The Doctor is still the guy that went in before getting cut :) I am giving major props to this hospital.  From the time we checked into the emergency room to the day of the surgical procedure, the staff was amazing!  Customer service skills were off the chart!  The nurses, PAs, housekeeping, food service, transporters, the staff where the angiogram was done, the people working in the cafeteria, etc. were all so nice.  I am saying for the record this was not a fluke,  The Doctor was initally in the hospital from 2/14 to 2/20 as they were trying to figure out the best course of action for him, then 2/25 to 2/29 for the surgery.  I was at the hospital every day from early morning to late at night to be with The Doctor.  Everyone was friendly and seemed to genuinely care...great bedside manners, even the intern Chaplin.  I had no idea that hospital Chaplins did internships!  During the surgery, a nurse called me every two hours to update me on The Doctors progress.  At one point I was on a conference call on my work phone and missed a call from the nurse on my personal phone.  She called the receptionist at the desk in the waiting area and had them look for me so I could get the update from the desk phone,I wanted to be there with The Doctor every day and had no problem getting him ice water when needed it, but the nurses were constantly telling me to call them for that as they would take care of it, even if I needed water.  I just felt like I was capable of getting that for my Lil Man to free them up for more medical stuff.I hope none of you ever need heart surgery, but if you do, ask for Hyde Russell for your surgeon.  He was amazing, but most important, he was very personable.  When he talked to us prior to the procedure, he was reassuring and comforting.  After the procedure, he came out to tell me how it went and it honestly felt like he was happy The Doctor did so well.  His delivery of the news felt like he was happy how things went, not that he was this great surgeon who played god and save my husband.  He stopped by every day that we were there to check on The Doctors progress and to give us time to ask questions.  He didnt look at his watch, he didnt rush us because we loooove to talk things through (that is the Engineer in him and Chemist in me).And I hope none of my Yelp folks in the Chicagoland area never need to go to the hospital, but if you do, this is the place to go.

As my OBs office delivers at NorthShore Evanston, thats where I headed after feeling contractions the morning of my due date, April 28th, 2019.When I arrived, I was brought back to a large, welcoming room with its own bathroom. The labor and delivery nurses were amazing they had a level of calmness and compassion I had never experienced with any other hospital experience. My first shift nurse was Nina. She set me up with everything, including a WiFi pack so I could walk the hospital and waiting area while they monitored the baby and I. When the dr recommended I start on Pitocin to help bring on labor more quickly, she explained everything I could expect, and carefully administered the doses.She coached me through breathing as the contractions intensified and when I finally decided that I needed to get the epidural, she listened to my nervous concerns (Im a needlephobe). She stayed with me, holding my hands through the epidural procedure, explaining how to be positioned, while keeping me calm through my anxious tears.It was shortly after that the resident dr and team recommended my bag be broken (water). Thats right about when we got the second shift team, Haley and Helena. These two may have well been my guardian angels. As the pitocin kicked in on my water broken uterus, my babys heart rate started to respond to the increasing contractions in an unideal way. Haley walked me through what was happening with a focused, yet reassuring calm as she and Helena asked me to change positions in hopes of alleviating the stress on the baby. After a couple hours of shifting without any change in babys stress, Dr Ruth recommended an emergency Csection to get her out without any further stress.I remember looking at my husband, tears welding in my eyes, agreeing that her wellness was of the utmost importance.Within moments, I signed off on the change of plans and was wheeled off to the OR. There were 10 people in the labor and delivery room when I was being wheeled out, all of whom had our best interests at heart, and who spoke from experience and cultivated a level of trust that made me confident in this very tough, very quick decision.Haley checked in on me emotionally as the team addressed me and the baby physically. She was there on the rush to the OR, and came curtain side once scrubbed in to tell me that everyone is working to make sure this baby is happy, healthy and here. She treated me more like family than a patient or customer. The OR was full of people, probably 20 different individuals working efficiently to get my daughter out. Every one of them made a point to say something calming or comforting, while explaining their role or introducing themselves. I was sobbing and shaking the entire time I was in the room, but nothing mattered once I heard that first squeal from my baby girl. Tears of fear and stress quickly turned to joy and elation, watching the team tend to my new baby, and place her in my husbands arms.That entire team went through it with me, I felt their tension lift when they pulled her from me and we all rejoiced together. It was remarkable to experience so much emotion, a true testament to the teams capability and love of their professional roles.Haley tended to be after the surgery (which was much longer than I anticipated, after she was born), still making sure I was comfortable, and understood what was happening. I feel so indebted to that department and so lucky to have had Haley and Helena to get me through what was equally the most terrifying experience of my life, and the most rewarding day of my life.

This review is for labor and delivery department. I had very pleasant experience giving birth to my second baby there. Nurses Susan, Molly and Josie were amazing!I was a bit scared by some of previous bad reviews but I did not face any of those issues there. The only thing could be done better is epidural but it was fixed eventually.

Soooo....as i find myself at the laboratory to get blood drawn....Im hoping Anita is here ...but shes not!  And its Anita Miller not Anita Little....definitely botched that.

I was recommended to come to NorthShore for their Maternal Fetal Medicine department since my pregnancy is considered high risk. The care I’ve received has been incredible. The doctors and ultrasound technicians are so thorough and really take the time to look at the baby’s development and growth. The doctors (especially Dr. Tien and Dr. Neerhof) and are extremely knowledgeable and eased my worries. At our previous appointment, we were even given 3D ultrasound pictures; which was such a bonus. Would highly recommend!