Selah House's Online Review Report Card

Traumatized. I had horrible dreams and memories running through my head for months after leaving this place. I was deeply and intimately in love with God before I came and I believe He wanted me there for a reason but I don’t think it was for proper recovery. I left so far away from God that I cried about how much I missed Him. This is not faith based. The only reason they even told the girls about watching a church service on Sunday if they wanted too is because I brought it up, before that most girls had no idea it was a option. The girls taking care of us were uneducated about eating disorders, were college aged, and would swear, blaspheme, and gossip. The night staff stole my things while I was sleeping (homemade Christmas gifts, and scrapbook paper). The portions were small at meal times. And when I cried no one did a thing. The professionals were hardly there and we were cared for by the college aged girls who could get very mean and passive. I felt unsafe and uncared for. There were issues with tarot cards and new age practices. The chaplain swore and thinks God is girl. I am only writing these things, not to gossip or say anything bad about anyone personally, but to inform people who think they will get a spiritual recovery out of this. I was there for 3 months…. I left so much worse than I came. I relapsed immediately. I missed the intimacy I had with God. Please pray before you come here. I did feel peace when I chose this place, I Know it was Gods will but if you are unsure and want a closer relationship with God while healing please pray about your decision. It took a long to time to forgive the experience I had here, I obviously still don’t think I have fully forgiven selah house for the experience I had. I just want to inform the young Christian girl who wants to recover for God about my experience. All the girls I was with at the time agreed about how nothing we did in group was about eating disorders. We did art, watched princess movies, talked about feminism, and probably 98% of it was not about recovery. Also the place was extremely messy at all times, things were thrown and stuffed everywhere.

Omg this place is absolutely incredible! Although they don't cater exactly to my issues they actually have a whole team that comes in on Mondays just to refer people to the professionals they need. In one day they will have done what my dcs caseworker wasn't able to do in 3 WEEKS. Thanks to everyone who cares and are so SO friendly and comforting on the phone!

Hi I’m past client pastie .I have to say that selah truly impacted me .I remember being scared of life and then I met therapist Megan Bose who really helped me to see my worth .Shout our Todd groups and to nurse NANCEY and ✨Dr.Scales✨

Can you do less than one star? Send your kid here only if you want then to get worse. i cannot put into words how awful this place was to me and the patients there with me. the pictures they put out on the internet are terribly misleading. the staff was completely unqualified and uncharismatic for so many reasons. i would cry every couple hours and was barley attended to by not only the college students a monitoring us, but even the supposed therapist supposed to be looking after my mental wellbeing. my treatment her was a complete joke and disrespects the families that put their trust into selah house. I would never in a million years recommend this place to any i care even the slightest bit about. they cannot handle things themself but do not do anything about it whatsoever. i would see people having panic attacks and getting worse and the staff would literally sit and stare and discuss the patients behind their backs and mock the treatment philosophy. punishment was frequently given to us for no reason. we would be punished for referring to a current event. i was never forced to eat anything for weeks and would slide by starving myslef. i was never required to engage in treatment from sessions to eating. the facility also failed to clean itself and felt like a dump. it smelled and was a utter mess. proper hygiene was not addressed. overall this was a disgrace to those who legitimately want to get better and families who care for their children. it sickened me when i would see a new patient pull up with their parents because they had no clue what they were about to put their child through. the christian outlook was never influenced or taken seriously. we did nothing even revolving around spirituality. i did everything bible related myself and with people who happened to feel the same. glorified babysitting. never give this place your children, money, or trust. you will regret it.

Unlike "Renfrew" or "Alsana," Magnolia Creek, Toledo Center for EDs, Selah, &  Shoreline's company gives each of their clinics a different name. So they're difficult to link. They're owned by Odyssey Behavioral, the same company who runs The Toledo Center for Eating Disorders where I stayed April-July 2019. Because my hospitalization was so traumatic & such a waste of my limited resources, but more because they failed to respond or offer any recompense to what they called my "concerns," I've been following this company & have a developed a passion for better ED  treatment. When you read the reviews for Odyssey's ED clinics on Google,  the first that will pop up are from fellow clinicians which I can't help but assume are completely solicited. So for the sake of truth and to defend against censorship I am trying to spread the word about this company. 5+1+1+1+1+5+1+5+1+1+1+1+1+1+5+5+5+1+5+1+1+1=50/22=2.3=Google's  star-based rating system for Toledo Center for EDs ("my" local ED  clinic) since Odyssey took them over. TWO POINT THREE. Odyssey: the same  company who runs both Selah Houses. I spent 3 mos. at TCED during the  actual transition & witnessed, first-hand, how much they value $ over & above patients' health. They overworked the staff, have a ridiculous staff turnover rate, low employee ratings/satisfaction on Indeed, low staff/pt ratios, admitted sicker pts than they could care for, not enough individual therapy, not enough therapy groups run by therapists & I could go on. See my own Google review for them. The company who owns Selah is owned by Nautic, an investment firm, which exists solely to make money, & like many other firms bought up mental health clinics after the parity bill passed & opened the opportunity for them to earn a killing off vulnerable sick people & their insurance. There was a great article about this in the NYTimes called "Centers to Treat Eating Disorders Are Growing, and Raising  Concerns." And please, as they say on Google, don't tell me to "contact  *** ***, our CEO" about my concerns, because he and the exec director not only ignored my emails, they blocked my emails, then, blocked me on their FB page. Now, they not only erased MY bad review on their FB page, they removed the entire review section, so they erased everyone else's bad reviews, too. That's why I'm posting this on the company's other ED clinic's pages and websites, to fight censorship, and get the truth out, to protect the vulnerable mentally ill who deserve respect and dignity.  If Odyssey is willing to repay every cent of money they made off of me and every patient I was admitted with in the summer of 2019, (not just from us but from our insurance companies) I MIGHT be willing to edit these reviews

5+1+1+1+1+5+1+5+1+1+1+1+1+1+5+5+5+1+5+1+1+1=50/22=2.3=Google's star-based rating system for TCED ("my" local ED clinic) since Odyssey  took them over. TWO POINT THREE.  Odyssey is the same company who runs Selah. I spent 3 mos. at TCED during the actual transition &  witnessed, first-hand, how much they value $ over & above patients'  health. They overworked the staff, have a ridiculous staff turnover rate, low employee ratings/satisfaction, low staff/pt ratios, admitted  sicker pts than they could care for, not enough individual therapy, not  enough therapy groups run by therapists & I could go on. See my own Google review for them.The company who owns Selah is owned by Nautic, an investment firm, which exists solely to make money, & like many other firms bought up mental health clinics after the parity bill passed & opened the opportunity for them to earn a killing off vulnerable sick people & their insurance. There was a great article about this in the NYTimes called "Centers to Treat Eating Disorders Are  Growing, and Raising Concerns."And please don't tell me to "contact Amos Taylor, our CEO" about my concerns, because he and Meggan not only ignored my emails, they blocked my emails, then, blocked me on their FB page. Now, they not only erased MY bad review on their FB page, they removed the entire review section, so they erased everyone else's bad reviews, too. That's why I'm posting this on the company's other ED clinic's pages and websites, to fight censorship, and get the truth out,  to protect the vulnerable mentally ill who deserve respect and dignity. If Odyssey is willing to repay every cent of money they made off of me and every patient I was admitted with in the summer of 2019, (not just from us but from our insurance companies) I MIGHT be willing to edit  these reviews.

As an outpatient eating disorders treatment provider, my clients have had wonderful experiences at Selah. As scary and difficult as it is to make the decision to admit to a higher level of care for ED treatment, I have had nothing but good experiences with Selah House. My clients really seem to love the plate method that they use at meals vs the exchanges that so many treatment centers use, in addition to the warm environment.

Thankful...so thankful for this place! It saved my life!!!! Not just my team but every other therapist, dietician, nurse, e.t.c. Made me feel welcome, validated, and at home! And OMG the RC staff is awesome! They make sure we are okay at all times and really just make it a fun environment! I felt a sense of peace ever since I walked in there. It was hard to go there, as the eating disorder voice was so loud and a prior experience at a residential place was terrible, but I’m so happy I went. Selah forever has a big place in my heart. I would reccomend to anyone.I read all the bad reviews on here before I went and was terrified, but I didn’t experience anything like the poor reviews say! This place is so special.

I am discharging from here tomorrow. Believe me when I say I did not want to come here. I resisted treatment tooth and nail and lied my a** off during my assessment to try and stop myself from going.Once I was here, I had a really rough couple of weeks, which is to be expected. I left my meds at home so I struggled with paranoia for the first weeks. Additionally, I have trauma from hospitals so the medical aspect of things spiked my anxiety. This staff worked with me every step of the way, and we're as kind to me as they could possibly be. When I expressed that I was uncomfortable undressing for a scar check due to my history as a survivor, the nurse admitting me agreed to let me tell her where my scars were, and to refer to that if they had to do scar checks in the future. This courtesy and empathy was extended to me any time I had to undress, including for ekgs and vitals, with nurses allowing me to remain as covered as possible at all times.Two months later, I am so, so grateful I chose to come here. I was honest with my team from the beginning that I did not want to recover and still wanted to lose weight and they worked with me at my own pace until I was ready to commit to recovery. Additionally, my team helped me move out of a toxic environment and ensured I wouldn't be going back to the same toxic home that encouraged my eating disorder.Finally, I'm very thankful I chose to come here because of the impact equine therapy had on me. I love animals but before now I had minimal experiences with horses. Marcy, who does equine with patients, helped me get to know the horses and showed me how to listen to them. It was during an equine session that I first realized my capability to overcome my eating disorder. The ability to work with animals in a setting that doesn't feel so much like the hospitals that traumatized me has been instrumental in my healing.And, in response to reviews saying patients with high BMI s are turned away: my BMI classifies me as overweight and I have never once had my disorder question by a staff member at Selah (or a patient for that matter). In fact, my team validated my disorder every time I questioned or dismissed it. These people understand that EDs can affect anyone of any shape or size.

Apparently if your BMI isn’t classified as underweight they don’t think you need treatment or at high risk even though you may be sitting in a hospital with medical complications related to an eating disorder and willing to pay out of pocket😡