John Chung's Online Review Report Card

I have been treated for 2 basal cell carcinomas and beginning treated for a 3rd very soon. I have been treated very well both physically and emotionally by Dr Chung, Dr Gomez and Dr Clark and all the nurses and techs. The office staff has been kind and helpful. I have been seen in the Dalton and Ringgold locations. I am grateful to have been referred to them. I give them 5 stars.

Dr Chung as been wonderful to me, along with the staff!!! He have not only been a great Dr, and takes care of my needs, he is also warm and has a heart of gold!!! He cares for his patients and spends time with them, he’s not one of these Drs that rush in and rush out. He is Amazing!!! I highly recommend Dr Chung.

Highly Recommend , staff great, PA. Douglas- wonderful. Dr Chung was pleasant, polite, respectful demeanor to my 88 yr old mother who was there for MOH's Surgery x3. Could not even tell she had surgery.! His Plastic Surgical Skills were above most in my opinion and Im in the health care field. Dr Chung is spot on with diagnosis and treatment of Skin cancer.

Everytime I was scheduled for a appointment there were 30 other people with the same time appointment time and when I was called in the office to get my skin cancer checkup Dr Chung did not spend more than 2 minutes with me and didn’t check my scalp or behind the ears or between my toes or under my feet but he always did find 3 or 4 spots to freeze My waiting time to see the Dr was sometimes 2 hours and so I stopped going there in 2013

Never met Dr. Chung even though they were going to do radiation therapy on my leg for skin cancer. I had it surgically removed in another doctors office. I was told it was benign.

I had two areas removed using the Mohs procedure. The surgery went great. Dr. Chung was wonderful. No complaints at all. My complaint is with his business office. I had contacted my insurance and they told me I should only have a co-pay of $50. Business staff said I was wrong. I had to pay $500 up front and they would bill me for the balance after receiving the EOB. I complied knowing I would be due a refund of $450. I received an electronic copy of my EOB on 8/2 showing my portion was $50. On 8/2 I spoke with a Kayla who informed me they had not received anything from BCBS and it would be a couple of weeks before they would receive anything. I asked, once you receive the Payment from BCBS, can you refund the overpayment to my debit card I had paid with. I received a very curt no. We will cut you a check 30-40 days after we receive payment. What????? So fast forward to today. I called this afternoon and yes they do show an overpayment on my account. Great, when can I expect reimbursement? First I have to request a refund, the request would be submitted via email for approval and it would be 30 days or so before the check would be cut. So, now my wait on the refund is on. I sincerely hope I can access this review later to update when I receive my refund.

I have been a client / patient at the Cleveland, TN Office for more than 5 years. I have received top quality medical care dispensed with professionalism and a caring demeanor. I would highly recommend Viktor and Kelsey as your treatment team. In addition, the office staff are always very helpful. Thank you so much, Dr. John Chung and staff!

Surgery procedures and techniques are third world. Unsanitary unsterile gloves no masks multiple personnel in and out of procedure room. Indiscriminate use of antibiotics. A very scary place.

Unsanitary unprofessional. There was no explanation as to what was happening or why it was necessary and also their attention to matters of cleanliness is disturbing gloves were not changed after touching things in the room the physician had sunglasses in her hair during the procedure she entered the room already wearing her surgical gloves. The assistant in my excision was an esthetician not a surgical assistant. The doctor started singing and playing music on his phone during the surg.

No Just no Dont go here. You will leave with something cut off whether you need it or not. I have a horrible scar. Told I had premelanoma. There is no such thing as premelanoma.