Neil P. Finnen's Online Review Report Card

Usually have to wait for about 2 hours to see the doctor. No respect for people's time. This was the 2nd visit I had and had same wait time both the times. Also the doctor had mixed responses regarding my eye issues/questions. Not sure if I want to see him again.

Dr. Finnen is very kind and does thorough exams. However, the wait time in his office is horrible. I understand as a specialist he is handling patients in his office as well as consulting and dealing with emergencies. In my experience with other specialists when there's an anticipated longer than expected wait time you are given a chance to reschedule. Not true with this office. It's not uncommon to sit in a front lobby for an hour or more only to be shuffled off to another lobby for another 2 to 3 hours. It's honestly a half day of waiting to see Dr. Finnen for roughly 5 to 10 minutes. I dread appointments because the lobbies are so small and cramped. Asking a staff member about the wait time is a waste because they will remind you how the paperwork they send out says appointments may last two hours. For a new patient, yes, but 2 hours for established patients seems misleading.

Drove 3 hours to see Dr Finnin. Appointment was at 1:00. Saw him at 4:30 He spent 5 minutes with me. Must have wanted to go home. Didn’t want to hear about my issues. Didn’t want to hear questions. Just keep answering “I don’t know” to questions. Said we could try surgery but didn’t know if it would help. Asked for details on surgery. Said I could watch a video. Assistant brought in video. She said several times it really didn’t apply to me. I thought Dr would return but was escorted out after viewing useless video. Left with no answers only questions. Absolutely no paperwork on visit or procedure. Very rude, incompetent Dr. waste of time and money. Will look for more competent, caring Dr to help me. Stay away from him!!

Saw me quickly after my insurance change. Very knowledgeable and nice!

Staff is rude. I’ve been waiting in the waiting room for 3 hours, when I asked what was going on the front desk lady was very rude.

I would highly recommend Dr. Finnen. His bedside manner is very soft spoken, very assuring, and comforting in such a scary health condition. The wait time for getting in the room is long, but he is in an office as a sole provider. In our area there are not a lot of retina providers so it is understandable that he has a full schedule and gets behind with emergency appointments. I've been one of those emergency appointments and I appreciate the promptness of getting me in right away.

The office was clean. I had surgery for detached retina in both eyes over a year ago. He told me that the surgery would not make my vision any better, though he did not warn me about the side effects and how much worse my vision would be afterwards. He told me I could go back to work in 2 days, a week later everything was still VERY blurry. He gave little information ahead of time, and his staff was pretty rude. 1 male staff member even told me after the surgery that I'm lucky I can still see.

Very kind and very competent. He takes the time to meet your needs. I had a very serious eye emergency and he came in at night to examine my eye.

Very good specialist...have been treated by him for over 2 years and he is great in diagnosing and treating. He is very thorough also.