Valerie A. Ball's Online Review Report Card

Quite frankly, Dr. Valerie Ball is at the top of Her class when it comes to surgery. She is thorough from start to finish. My particular case required an unexpected 2 part surgery. I am eternally grateful for Dr. Ball’s diligent expertise She used to handle my emergency .

Dr. Ball treated my daughter for repeat ear infections that ultimately led to tubes and several follow-ups. Dr. Ball is of course very knowledgeable and professional, but also very good with and kind to our daughter. I enjoyed our visits where our daughter received the ear care she needed, but also enjoyed the time spent with what we perceive to be a very strong role model.

"SPECIAL NEEDS PARENTS BEWARE. First appointment: She asked me to take my AUTISIC child to the car so we could talk without the chaos. She actually covered her ears and pretended to scream when explaining the “chaos”. I was baffled. Surgery day: She blamed me for my daughter’s inner ear infections and the polyp she discovered during surgery. She accused me of being inconsistent with my daughter’s ear hygiene yet couldn’t give me an example of how I could possibly clean her inner ear safely and effectively. She was polite around her staff but as soon as we were alone, she was extremely rude and hateful. After my daughter’s 1 week follow up, we will not be back."

SPECIAL NEEDS PARENTS BEWARE. First appointment: She asked me to take my AUTISIC child to the car so we could talk without the chaos. She actually covered her ears and pretended to scream when explaining the “chaos”. I was baffled. Surgery day: She blamed me for my daughter’s inner ear infections and the polyp she discovered during surgery. She accused me of being inconsistent with my daughter’s ear hygiene yet couldn’t give me an example of how I could possibly clean her inner ear safely and effectively. She was polite around her staff but as soon as we were alone, she was extremely rude and hateful. After my daughter’s 1 week follow up, we will not be back.

Dr. Ball did NOT wash her hands with soap and water prior to completing an intraoral exam on our 1 month old.. Additionally, she did not wear gloves during the exam, and she had her hands in our little one's mouth! I was mortified! We were there for a consultation regarding our child's lip and tongue tie, but I would never have completed the procedure in this office considering the Doctor didn't wear gloves for the consultation! She was pushing and pulling on our baby's tongue with her bare hands! I can't imagine that there would be a protocol in place for keeping instruments sterile and avoiding cross-contamination during the frenulectomy!

Saw her for less than five minutes on the first visit. She ordered a CT scan. The CT scan came back OK which is great but absolutely no follow up. After multiple calls explaining that I still have these painful symptoms was told just to go back to my family doctor. Terrible patient care. Does not care at all in helping patients or getting to the bottom of their problems. No compassion whatsoever.

she was very pleasant and took the time to explain what she was doing and looking for.

I've had similar experiences as the others here with Dr. Ball and her assistant. My first visit with her took all of 5 minutes where she referred me for testing. The follow-up appointment to go over the results after the tests were completed, appointment took exactly 12 minutes from the time she walked in and walked me to the exit. I was still asking for information as she walked me to the door, she didn't seem to be bothered with me or my conditions. I will seek treatment elsewhere.

My husband, daughter, and myself have all seen Dr. Ball for about 8 years. We have always had great service from her and her staff. She is always very friendly with us, and when one of us goes in for a visit she always asks about our other family members. She has done surgery on my husband 2 times and everything went quite well. We would and have recommended her to others!

I had a very bad experience with Dr. Ball. After a scope of my neck, she told me that there was an irregularity that probably was cancer. When she looked at my chart and saw that I was self pay, she wanted to know how I would pay for the treatment and neck and head cancer treatments could be as much as 300 thousand dollars. Since my appointment was for fluid in my ear, I was in shock to say the least. Her demeanor was very cold and analytical. I would never recommend her to anyone.