Illinois Dermatology Institute's Online Review Report Card
4.9
Average Star Rating
130
Total Reviews
8
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Dr. ODonoghue and his team received 98.5% positive feedback, with patients praising the professionalism, thoroughness, and compassion of the staff. However, 1.5% of the feedback was negative, primarily citing the smell in the waiting room and inappropriate music. Overall, the practice is highly regarded for its excellent care and communication, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Illinois Dermatology Institute's Reviews
It took me 8 years to do this, I was embarrassed and so scared of how I may be treated. By the end of the appointment I was in tears, the dr and assistant treated me so well, they listened to me, I felt that they went above and beyond for me, taking care of much more than they should have in one appointment. I thanked them and praised them for their professionalism. They made it so easy to want to come back and continue getting my health in order. I can’t even remember their names but I look forward to my follow up appointment with them in 6 weeks.
Reviewed On Google
Minimal wait before seeing Doctor O'Donoghue. He is patient, professional and personable. I highly recommend him.
Reviewed On Google
Can't say enough good things about this office and staff! Professional, caring, considerate, friendly, and thorough. Highly recommend!
Reviewed On Google
I was called right in, minimal wait in room. NP S Humes listened to my list of questions. She explained everything and took care of my issues. She was fantastic
Reviewed On Google
After checking in, I only had to wait about 10 minutes past my scheduled late afternoon appointment. In fact, one of the staff noticed I had been sitting for a few minutes and checked to be sure I had gone to the window to check in. So nice. And, it was my turn next. Once inside the examination room it was explained what I needed to do for my annual check-up. Doctor was available quickly and was familiar with my case, had previous pictures of items to check, and was sensitive to my personal space and dignity, made me feel comfortable. I was able to set my next appointment once the exam was complete. Overall, 5 stars and would recommend.
Reviewed On Yelp
The Nurse Practitioner Sarah Humes spent a very good amount of time answering my questions and giving me information. The appointment felt natural and not rushed, the ideal visit. She is very kind and has a peaceful demeanor.
Reviewed On Google
The staff were all great. Professional and personable. I was very happy with Sarah, Nurse Practitioner.
Reviewed On Google
My family and I have been seeing Dr O’Donoghue for years, and have always found him and his staff to provide exceptional care. Highly recommend.
Reviewed On Google
Sarah,NP is very caring and always provides efficient, professional attention to my needs.
Reviewed On Google
The nurse practitioner and staff were great. I didn't wait long to be seen. But the waiting room smelled like cigarette smoke. Music could be more middle of the road or nothing at all. I would have given 5 stars if not for the smell and music.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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