Heather Macklem Md's Online Review Report Card

I am shocked to see such good reviews of this doctor. She took care of my elderly mother. She screened her for Alzheimers and said she passed the test. What she FAILED to pick up was the form of dementia she had that is not related to Alzheimers. Instead it was a form of Parkinson's. When my mom could not stand up on her own, this doctor said it was because she was not pulling her legs far enough beneath her to help her to stand. By missing critical diagnostic problems my mom was having, she was not diagnosed early enough. Early diagnosis could have helped her fight this disease and she could have started on medication to help her! She did not even consider sending her for a referral to a neurologist. SHE MISSED ALL HER SYMPTOMS!! I would not recommend this doctor to anyone!

It went very well !

I’ve been with Dr Macklem for well over ten years. She has always been attentive and a great listener. She is kind and compassionate and does a great job managing my healthcare needs

Dr. Macklem is AMAZING! I love everything about her! I highly recommend! Her and her staff take great care of my family!!!

Always listens attentively and makes sure you understand what she is describing/recommending. The staff is amazing as well, always helpful and friendly.

Have always found her caring and efficient. Listens to what you are saying. makes good diagnosis and follows thru.

Great Dr. & overall great human. Difficult to find these days.

Dr MacKlam is hands down the most intentional CARING relatable dr I have ever known. I don't give the medical world must trust. I feel they are prisoners to the world of making money and diagnosing falsely or not at all. Then I came here and every single one of them proved me wrong!!!!!! I love the staff. If you're looking for safety, honesty, and quality- look no more

I HAD BEEN A PATIENT OF DR MACKLEMS FOR A FEW YEARS AND THOUGHT SHE WAS ONE OF THE BEST DOCTORS I HAD UNTILL ONE DAY I RECIVED A LETTER FROM HER STATING SHE WOULD NO LONGER TREAT ME BECAUSE A CERTAIN DRUG SHOWED UP IN MY URINE SCREEN. I TRIED SEVERAL WAYS TO REACH HER { INCLUDING A REGISTERED LETTER} I REQUESTED ANOTHER TEST { OF HER CHOICE} TO PROVE THERE HAD BEEN A MISTAKE WITH THE TESTING. SHE REFUSED TO RESPOND SO I HAD NO CHOICE BUT SEE A DIFFERENT DOCTOR. I FEEL VERY BETRAIYED BY HER AND FEEL SHE NO LONGER CARES ABOUT THOSE THAT SHE CANT MAKE MONEY ON, AS I AM NOW ON MEDICARE. I HAVE NEVER TAKEN THE DRUGS THAT I HAVE BEEN ACUSED OF, AND AM VERY SADENED AND HURT TO HAVE BEEN TREATED IN SUCH A MANNER.

I used to feel that love and compassion that so many have mentioned. It seems like in the last year her focus is changing. She no longer listens with that patient ear and seems like she just can not wait to be done with my apt. I have caught her rolling her eyeballs at things that I have said and If I do not follow her suggestions with what I should do she is so upset. Doesn't even ask about the reasons for these choices. At my last physical she listened to my back and chest, looked in my ears, up my nose. Never requested blood work or anything else. Level of care has slipped. I think its just time to move on.