Cleanslate's Online Review Report Card

Couldn’t be happier w the doctors and staff. The appointments are always on time as well as flexible. Life changing

I’m so grateful for clean slateThe staff are awesome no looking down there noses at me.i feel loved and not judged.i honestly believe they are rooting for me to succeed.as a result I’m able to be the fatherhusband that I was meant to bebefore I went “off the rails”❤️CLEAN SLATEThis place was full of love and laughter now its just a Drs office

Your staff and customer service is absolutely phenomenal the only place that I think there is room for improvement is your hours of operation. Being that this is a treatment center only having one day of late hours is very counter productive to those who are attempting to setup a strong foundation for recovery. I literally had to quit my job in order for me to make this medical appointment possible. Not intending to sound dramatic but many recovering addicts are starting jobs with very restrictive hours and when the treatment center is only open during normal work hours it becomes nearly impossible to make the appointments. Other than this one issue your staff and overall program is done REALLY well. Everyone is extremely helpful and pleasant to work with unlike any provider I’ve ever been to before. It’s obvious that your staff cares and creates a level of trust where the patients can be open and honest about our needs and struggles. Thank you very much for what you do

I recommend Clean Slate for anyone struggling with opioid dependenceaddiction. Clean Slate in Evansville has a staff that goes above to provide their patient’s with excellent treatment options close monitoring by professionals and not to mention they always offer great advice or just an ear to listen when you really need to vent. Peyton and Keeli are such a bright light for me when I’m having an off day. Those two ladies alone will always make sure you leave smiling and satisfied with your services rendered. I’ve been under the care of Amy Walker NP at Clean Slate going on 3 years in November. She continuously has my best interests in mind and pushes me to keep going. The facility is always kept clean and offers hand sanitizer purified water free WiFi for guests and other amenities to ensure that you are comfortable while waiting. Clean Slate accepts a wide variety of health insurance private or state plans and also will accept patient’s without insurance cash payment option. They won’t turn you down for not having one or the other at your first scheduled visit either. Getting the care and close monitoring that addict’s so desperately need is the staff’s main priority. If you are struggling with opioid dependency don’t hesitate to call Clean Slate in Evansville right now and schedule an appointment. You’re the only thing stopping you from getting your life back.

Definitely not the best wait times. My husband and I go here together two times now my appointment has been canceled without me knowing or the front desk person has forgotten to save my appointment. Keep in mind I live almost 1 hour away and supposed to drive here once every two weeks. This last month I have gone back and forth multiple days in a row because they didnt give me or my husband the right appointment time. I definitely would recommend a different place if you can find one. Unfortunately I will have to continue going here for treatment but If you can..save youself.

Great place everyone is so understanding and kind... They work with so well

I have been going to CleanSlate for a little over a year now. CleanSlate WAS a wonderful place with the MOST CARING AND OUTSTANDING staff HOWEVER..unfortunately and sadly CleanSlate has changed FOR THE WORSE Doctor Holder is a wonderful and caring doctor but I dont know exactly what has happened to him. HE BETTER STILL BE A DOCTOR THERE I do believe most of the other WONDERFUL STAFF has been fired or something I am really not sure. But the staff that works there now has talked to me and some other patients like we are nothing more than addicts...THAT I WILL NOT TOLERATE WE ARE SO MUCH MORE THAN THAT WE ARE FIGHTERS WE ARE PEOPLE WHO HAVE BEEN THROUGH TERRIBLE SITUATIONS THAT HAVE LEAD US TO BECOMING ADDICTED TO A DRUG TO COPE WITH EITHER PHYSICAL OR EMOTIONAL PAIN WE ALL DEAL WITH PAIN IN DIFFERENT WAYS BUT SOME PEOPLE HAVE IT TOO EASY IN LIFE WHICH CAUSE THEM TO HAVE ABSOLUTELY NO UNDERSTANDING AND ABSOLUTELY NO EMPATHY FOR OTHERS I am not naming names...I DEMAND AND EXPECT THAT THE NEW STAFF TO REMEMBER TO TREAT ME AND ALL OF THE PATIENTS WITH THE UTMOST RESPECT AT ALL TIMES DO NOT EVER EVER TALK DOWN TO ME OR ANY OTHER PATIENTS AGAIN QUIT CHANGING THE RULES AROUND CONSTANTLY AND EXPECT PEOPLE TO CONSTANTLY COMPLY ITS HARD ENOUGH MAKING IT TO THE DAMN APPOINTMENTS EVERY WEEK OR EVERY TWO WEEKS AS IT IS WE HAVE LIVES TO LIVE AS WELL I FIND THAT COMING IN DURING A PANDEMIC TO DO THE DRUG SCREENINGS IS NOT ONLY PUTTING US AT RISK BUT ALSO PUTTING OUR FAMILIES HEALTH AT RISK NO ONE ENFORCES ANYONE TO WEAR A MASK IT JUST SHOWS HOW CLEANSLATE DOES NOT CARE ABOUT THEIR PATIENTS HEALTH...THEY ONLY CARE ABOUT MAKING MONEY UPON PEOPLES UNFORTUNATE OPIOID ADDICTIONS

I recommend this program to anyone who is battling substance abuse. The staff goes above and beyond for their patients. They are caring and very welcoming. Never did i ever feel judged or uncomfortable talking to the staff. They really do care and are there to help you. I can honestly say nowhere else has helped me out as much and in a way as this program. Thank you guys at CleanSlate. 💛💚❤

I am changing my current 5 star review to a 1 star review. You guys have turned this facility into a nightmare. Dr. Holder used to be my provider and he was one of the most caring and knowledgeable doctors I have ever met. He honestly cared about each and every one of us and how our recovery was going. He didnt just write us a prescription and push us out the door like everyone else did. He cared enough to ask about our lives and actually carry on conversations with us to get to know us and our families. He genuinely cared. You guys made a huge mistake wiping out all of the original staff and replacing them with corporate wannabes. All of the previous receptionistsnurses that were there were always kind and made us feel great about our recovery each and every time we came into the building. Now we are forced to sit and wait long times just to drop urine and we see a new doctor each visit. This office has turned very corporatelike with all of their new policies. Instead of explaining the new rules to us they just cut down our prescriptions and are rude when we question them about our recovery. My husband had the same exact issue today which caused me to update this review. You guys no longer deserve 5 stars now that Dr. Holder is no longer working for you guys. The nurse practitioner Amy is not very sociable and doesnt care to hear patients input on their own recovery. You are not able to question her about anything without her feelings being hurt. My husband told her today that he wanted his file because he was leaving their facility and found a new doctor. She was unhappy and kept interrupting him while he was trying to talk. He explained to her that after this week he was switching doctors and when he wouldnt tell her where he was switching she got fussy and hung up on him because he was angry about not receiving his medical file which he had requested weeks ago. Now that Dr. Holder has left everything in that office has changed and it is gloom corporatelike and has a horrible energy. I am scared for my own recovery in all honestly. I hate the fact that I may have to find another provider in the future since I have been going there for a while now. Since they removed the original staff it isnt the same anymore. They treat us more rude each time we visit. My husband has had enough with it but I havent decided whether I am going to switch yet because most places require a high copay for myself unfortunately. If corporate had any sense they would bring back the Dr. Holder who built this entire office other people are now running. My husband was his first patient and it is very sad to see you guys make such a mistake as to remove him. So many people in the waiting room 2 weeks ago were talking about how everything is changed and the fact that they have already been looking for new providers. I know this review is very detailed but I feel like people should know how current and now previous patients have felt about this provider and the facility. Lets hope that things get better in the future and they start to focus on recovery rather than treat their patients like numbers and $$$$.

The staff is so great No one judges you they are 100% there to help you.Changing my 5 star to one star If I could give zero I would. Been coming here for a very long time I had a issue with the dr I seen last week because she accused me of three different things three different weeks. I have never failed a drug screen here. I left the office last week bawling because I was talked to like I was nothing. Iv always been very respectful and don’t understand why I hade been humiliated made to feel like I’m less and just plain hurt.