Chandra Flack's Online Review Report Card

Dr. Flack provided valuable information in regards to my issue. She answered all of my questions and discussed my options with me.

Doctor Flack is not a good communicator. The practice in Fishers is poor with f/up. I was left in pain for many weeks. I asked for help and hardly received any, if staff bothered to respond. She may be a good surgeon, but that is about it. I would not ever recommend this doctor or practice- and the practice manager was unhelpful also.

Okay, so I’m currently seeing dr Flack and she and I didn’t have the greatest first visit ! However , once I spoke w her my second time We connected better ! I think with her she just needs information to be clear and concise . But , if you talk to much she seems A little rattled and annoyed ! Just get to the pt Is how she is ! Yet , she has ordered any testing I need and the patient portal is nice you actually get responses back from the nurse ! I would Say she’s helped me A lot So far ! Just have patience and try to create a good connection w her ! I currently am under going some major pain in my urethra and we are trying to pin point what’s causing it exactly 3 yrs now & now I’m having a genetic screening for particular cancers - so , I’m on a waiting game, but dr flack has listened to me as much as she can and tries to order tests she thinks might help me -

This was one of my worst experiences with any kind of doctor. She did not treat me well or kindly, did not give thorough explanations, kept making mistakes with me during the physical exam, and everything felt rushed. I left very upset and like I wasn’t take care of.

My visit was for a cystoscopy and it was one of the worst experiences ever. She did not treat me with much care or respect, did not explain things well, and the entire process was so disappointing. I left an honest review after and never heard back from Urology of Indiana.

Dr. Flack spent only a couple minutes with me as a new patient. She didn’t take the time to listen to any of my concerns. Waste of time and money.

She lacked Professionalism. She continued to act as a intern. Seemed flustered and uncaring.

I was her last patient of the day and she had not even looked at my chart as she had no idea of what I'd been seen for over the last 6 months. She seemed cold and put out. When I left after her unhelpful advice the exit was locked and there was no staff in sight and I couldn't get out. I had to shout for someone who finally told me there was an exit down the hall - like I should have known that. I'm looking for a new urologist.

I would recommend Dr. Flack and her nurse. Her nurse performed and ultrasound of my bladder prior to my seeing Dr. Flack for the first time. She was caring and efficient in doing this. Meeting Dr. Flack for the first time, I found her to be caring and knowledgeable about my problem.

I have seen Dr. Flack only once, but I was pleased with her and her nurse. The nurse did an ultrasound on my bladder in a caring and professional manner. During Dr. Flack's examination, I found her to be knowledgeable and caring. I give each of them five stars.