Chandra K. Flack's Online Review Report Card
4.4
Average Star Rating
118
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Urology of Indiana received 84.7% positive feedback, with patients praising the staff's friendliness, professionalism, and compassionate care. However, 15.3% of the feedback was negative, primarily citing poor communication, rushed visits, and lack of empathy. Overall, the practice is valued for its expert care, yet it needs better communication and patient interaction.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
RateMDs
List of Chandra K. Flack's Reviews
Do they send you here if you have cancer?
Reviewed On Google
I was seen by Dr. Flack for a kidney stone diagnosed during an ER visit. Dr. Flack removed multiple stones thru a couple of procedures, added to medications my Primary Care physician had prescribed and ultimately reduced my B/P by more than 30 pts. My treatments were successful and pain free. Dr. Flack is an excellent Urologist.
Reviewed On WebMD
If I could give 0 stars I would. This provider has horrible bedside manner, completely discounts the patient, does not listen and is very rude and abrupt. I had a procedure with her, she was rough, told me "at least it isn't cancer" and was frustrated when I asked her what to do about my pain/discomfort. She made me feel as if I was crazy and told me nothing was wrong. I would never recommend her to anyone.
Reviewed On HealthGrades
My first visit she spent all of 15 minutes with me and ask no questions.. 2nd visit she did a scope in the office.. caused extreme pain doing it and acted annoyed. Went over a cat scan said maybe I need pelvic floor PFT.. all in 20 minutes.. walked out if the room didn't tell me where to go... didn't set me up with PFT..I go to a nurse practitioner now
Reviewed On HealthGrades
I just got a letter saying she is leaving. I would like to thank her for all she has done. She was very kind and cooperative and made things so much easier. Thank you again Terry Patterson
Reviewed On Vitals
Very helpful.
Reviewed On Google
Very accomodating & helpful with appointment needs. All the staff are positive & kind. Doctor Tellman listened carefully and offered very helpful information.
Reviewed On Google
Dr. Mutone did a fabulous job with my surgery! Heather is so knowledgeable and great to work with. The staff is nice: too. Thanks to all at Urology of IN for making such a difference in my life !
Reviewed On Google
She belittled me about my IC and offered no help. DR. Maatmen then didn't even want to look in my bladder after 2 yrs to help w/my IC. Just don't waste you time. They also, sent me to wrong office! and laughed!
Reviewed On HealthGrades
I was nervous at first but the staff put me at ease. Dr. Chris McGee was down to earth! I'm very happy with my first visit. Thanks!☮️
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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