Rayus Radiology's Online Review Report Card

Incompetent to do scans poor customer service your on the phone waiting as A does not know what B is doing Hung up as the person had no clue what she was talking about Worst place ever do not go there

Wonderful and friendly staff. In at my appointment time and out when they said I would be.

I had an arthogram MRI of my hip at the Greenwood IN location today. Dr. Gaerte was the doctor who did the arthogram and he was awesome. His assisting nurse was also wonderful. They put me at ease and the pain was very minimal and much less than I had expected. I’m very thankful for excellent healthcare providers like this

Reading the reviews I was a little worried about coming here. When I first walked in the front office staff were very pleasant. The CT technician was amazing. Overall I had great service.

This location has had some staff turnover.  The staff that is in place now are topnotch.  Radiologists have great bedside manner and the Techs are professional friendly and compassionate.  You can tell that they try very hard to keep appts. on time and they respect the patients time.  And CDI is so affordable  They can beat most imaging prices that the hospitals charge.

Concerned they arent disinfecting as they should. After changing they were gonna send in another person to change without cleaning. I had to say something to them about disinfecting the room first. Never saw anyone wiping anything down after people sat in chairs or touched door knobs... but staff was friendly to me..

Ive probably gone to the Greenwood cdi at least a dozen times. Staff is always been friendly and professional

My daughter had to go in for a CT scan today.   Sadly she has a severe form of trypanophobia fear of needles.  She gets nauseous shakes and passes out. So needless to say simple procedures cause a bit of stress. Luckily the ladies listened to me when I pulled them aside and told them of past experiences. They calmed her fears and worked slow as they explained the steps. They are a Fabulous team I cant thank them enough.

Refuses to comply with ADA requirements for a reasonable exemption to the fetish mask policy. Even when contacted by lawyers explained the federal law and my wife offered any number of reasonable workaroundsfirst in or last in or directly back to the exam room Where masks are not allowed anyway. Their office manager is a Karen who will hang up on anyone needing a medical exception and apparently their corporate office is too.Note that nothing in federal or state law or state emergency orders requires a mask and all make specific exemptions for medical needs. This is simply a policy theyve adopted in violation of the above.

I was called to come into the office today to have my MRI read at 1045 am. I arrive at 1050 am and they said my appointment was at 1030 am. I said no the guy said 1045 am and that is what I put down on my calendar. They asked the doctor to see me and he said I would have to reschedule. Such poor service.