John T. Minturn's Online Review Report Card

Great doctor, excellent surgeon. What is missing is his compassion for people. He is very unkind, but the doctor knows his eyes!

Unethical! Absolute worst experience. My family has a history of ocular melanoma and I was referred to this doctor. I arrived at my apt and was asked for my ID and insurance card. I did not have a hard copy but I did have the electronic copy with all my information. I was refused to be seen because they only accept a hard copy. I was willing to write down all the information, email them a copy, call to verify benefits but they flat out refused. I have insurance just not the physical card on hand. This doctor only sees patients with my issue on Fridays and is one of the few who specializes in this are in the 3 state area. I explained I am a single mom who had to take off work and drive an hour to this apt. I explained my mother passed away from ocular melanoma and a phone call to the insurance company to verify benefits would solve the problem. They flat out denied treatment because I had no hard copy insurance card. UNETHICAL! No compassion! I have had customer service reps go the extra mile with something as small as helping me find milk at the grocery store, but this office couldn’t pick up the phone to verify insurance for a potential life saving issue. What happened to do no harm?

Dr. Minturn was very thorough with knowing right away what was wrong with my eyes. He is great !!

Having to wait 2 hours to go back for appointment then wait an hour for the Doctor is uncalled for just because he took a vacation the week before!!!!!!!!!Not happy.

HORRIBLE!!! IT WAS A HORRIBLE EXPERIENCE WHEN MY SON WAS 11 AND LOST HIS EYE, AND TODAY 10 YEARS LATER I CALL ABOUT HIS GOOD EYE BECAUSE I AM WORRIED!!! JOYCE WHO IS I GUESS THE RECEPTIONIST ADVISES ME WHAT TO CALL THE DR. I AM APPALLED!!!

I was referred to Dr. Minturn after receiving a routine eye exam. I was diagnosed by Dr. Minturn with ocular melanoma. I have to agree with another patient who left a review.....HORRIBLE at answering questions. What he does may be routine but it's not routine for his patients. Seems annoyed when you ask questions, and his staff is not helpful AT ALL. And the wait time! They need to learn to schedule appointments. My shortest wait time was 90 minutes. Then I was able to spend FIVE minutes with the doctor who seemed in a hurry. Not good!

I met Dr Minturn on December 28th, 2018 after being referred to him by my optometrist. I'm a stage-3 melanoma patient, and there was some concern about spot in my eye. I read a few of his Google reviews and was a little concerned about what to expect, but I have to say I was VERY impressed with his staff, his facility and the level of care I received. Dr. Minturn was thorough in his exam and his explanation of what he found. (benign "nevus")! I wouldn't hesitate to return to him or recommend to anyone I know that needs eye care!

OMG, Dr. Minturn is an Angel from heaven!! Knowledgeable, kind, patient and thorough. He is one of the BEST eye specialist in the country. He is very thorough and knows his business. I would gladly wait for him. I had a detached retina and he told me exactly what to expect every step of the way. I love Dr. Minturn. He has a very good Spirit. He is a very confident surgeon. Everything he said was exact to his word. I would Highly recommend Dr Minturn. His staff was exceptional as well.

Excellent, fun staff. Dr Minturn is extremely knowledgeable giving the very best care. I was impressed with their entire operation.

Was leaving an appointment and was told to walk down the hall and make a left to leave. My wife stopped to use the public restroom, this man told my son and I we had to keep moving and could not stop to wait for my wife. Very condescending and extremely rude. We drove two hours for an emergency eye appointment for a different Doctor, great all round service besides this egotistical man and his receptionist. Horrible experience with this man.