Eon Clinics's Online Review Report Card

I wanted to write a review on a employee at EON in Munster Indiana . Josh - he was such a professional worker . The way he cared for me as a patient today was just amazing . He was very friendly and took all the needed to help me out today . I was very very pleased by his professionalism . He explained every step of the way . He answered all my question , made me feel comfortable . He went out of his way to make me laugh when I asked a question . I really hope that EON shares this review with him . He is to be highly commended for all his hard work there . Please realize the quality of an employee you have in him . Grateful he was there to make my visit easier today .

Absolutely LOVE this place and the people that work here. Was super nervous about getting dental implants for years, but all it took was calling to set up my consultation and after 5 minutes into that appointment my fear started to subside IMMEDIATELY! That day I scheduled my first appointment for 2 weeks later. Every question I had was answered and explained in full. I have had my implants for two weeks now and I couldn’t be happier!! The surgery and recovery was way easier than I would’ve ever thought! And most importantly, I have my beautiful smile back after having no teeth for ten years! Eon Clinic you guys have made my quality of life increase tenfold! I love you guys so much! THANK YOU! THANK YOU! THANK YOU!!!

It was a great experience but for the money they charged for full implants, which is more than the cost of a car by the way, you will be asked to pay for future maintenance and checkups. I can't believe they want to charge me more money for a check up. Even a car gets a 5yr warranty

My experience at the clinic was amazing. My journey started off to be a bit scary for me. But let me tell you about three amazing people that walked the journey with me, starting with Candis she walked the journey with me from day one from the start she was an angel in the door through the whole process until the date I had to have the procedure done she answered all my questions and made arrangements appointments and making sure that I was OK with everything happening.and then I met Josh who was also incredible amazing person who walked and talked me through the whole process and kept my mind and my nerves calm and at ease through my whole procedure and each time I encountered him it was with a smile and a helpful hand, and a helpful heart .He is a great Amazing man with great character. And then there is Nancy she was an awesome person. She checked on me every day to make sure I had the meds that I needed and she walked me through the healing journey at the beginning, of my procedure to the end. I really appreciate the assistance that I have gotten from the workers at Enc clinic. They are amazing people and I will recommend them to someone else if they’re looking to get this procedure done, thank you guys for an incredible experience.

I’ve been a patient of EON clinic for years, Im very happy with my smile but the customer service was always lacking, this week I had a concern and the new managment made me feel like family. I have have always had to take Xanax to go to the dentist, I dont think I will need a Xanax the next time I go to my appointment. Thanks for listening to me and the comforting hug that I really needed that day! 5 stars

It's been almost 10 years next month and will still drive the 600 miles to get their awesome service! Since I've had EON Clinics do my procedure, I have had no problems with the office nor my wicked awesome teeth! It's been 9 years with the same permanent set. I drive from Tenneessee to here for my bi yearly appointments and they are very accommodating to when I can make it there. I cannot thank them enough for making the smile I didn't have for a long time before I went through the process.

Updating my review. If you don’t go through with the process, they keep $1000 of my money I was told it’s in the contract quite a surprise for me.

Eon Clinic is a place where you should be wary of because the employees who work there are under pressure to produce revenue . So right or wrong they will lie to you to get you to sign for loans and don't care if you are harmed in any way . Just get you and the chair is all that matters. I was duped and lie to about the nature of the loan. I was told that it was a medical procedure loan and if I died that i was the only one on the loan and my wife and family would not be responsible for the huge loan. Completely not true .There is no such thing and a medical procedure loan . Only unsecured loans that your estate would be liable for if you should die before its payed off.The Loan money was released one day after it was applied . When I contacted the Bank and asked them they told me that Eon had given me mis information unfortunately that was on the second day .They had the money and was not giving it all back. I had signed papers on the exam day while i was in the chair getting impressions that laid out the cancellation fees .The moment I signed I had no chance to review or change my mind my procedure was set up in less that 4 business days. I could have walked out and then come right back that day and maybe . But after they got their hands on the money. exam and Jan 11 and tried to cancel on Jan 13 and was hit with a six thousand five hundred dollar cancellation fee. I was told that it could have been 7500

BEWARE: Not a SINGLE positive Yelp review since 2021! Not efficient. Has a surgeon only ONE day per week and if they don't get enough bookings, they cancel and reschedule patient appointments until they do! My experience has lasted 9 1/2 months so far and still no teeth. I've been forgotten, scheduled, and rescheduled...told there are other patients ahead of me and much more. At this point, I cannot recommend EON. I paid cash $24,000. Mr. Sharma, please contact me. The way I have been treated is no way to do and grow a business. Here is what happened to me.... Like a nightmare...No teeth in a week......teeth in a year and a half is more like it.....So far, the worst experience ever. So many problems....appointment cancellations and wrong dates given, clearly money over patient care....$24,000 dollars and 9 1/2 months, and still they rescheduled me because they couldn't fill the surgeon's day on January 11th...(this was the day they finally scheduled me because they forgot about me in November and December, and I was told other patients were ahead of me)........They called me this morning, January 9th, and gave me a 'guaranteed' appointment for next Wednesday, January 18. WRONG! The surgeon is in next Monday, January 16. I would have gone on Wednesday the 19th if I didn't call their customer service. and again have to be rescheduled. MR. SHARMA....PLEASE CONTACT ME...

I had an appointment scheduled for 3:15 pm on Thursday, June 9, 2022, with a Dr. Heroth. On the internet they showed an address of 10012 Calumet Avenue in Munster. When I got there, there was a sign on the door stating that they moved the office to 10120 Calumet Avenue, so I went back out to the car and after a great deal of driving around, I finally found the location. There was no Eon Clinic sign posted anywhere and the building looked like an abandoned medical building of some kind. When I got to the door a lady was standing inside and cracked the door open and I asked her if she knew where the Eon Clinic was and she said that this was it. Shen then let me in and told me that there was no doctor there. I explained to her that I had an appointment and was told that a Dr. Heroth would be the doctor who would be there to answer my questions. She had no explanation for why Eon Clinic would make an appointment for me on a day that there was no doctor in the office. It was an hour and a half drive only to learn that this is a fly by night operation that gives out an incorrect address and then doesn't have a doctor there to see you for the appointment that they make for you. This business should be shut down!