Urgentdent Emergency And Family Dental Care Munster's Online Review Report Card

This place was fantastic! Got me in the same day I was having horrible tooth pain. Very kind and helpful. I will definitely come back.

This place is amazing!! Came in horrible pain and they took great care of me and in less than an hr I’m on my way and no pain. They are super nice and professional!

The urgent dent in merrillvile kept saying they couldn't pull my tooth and recommend me to a dentists that for starters only shows up once a month I went right to urgentdent in munster and when I say they were so professional and as scared as I was the staff was gentle and the dentist was quick when he pulled my tooth.

I went in with no appointment and a wisdom tooth that was killing me at 4 pm and by 5:10 the tooth was extracted and the bill was less than I would have ever expected. The staff and doctor were fantastic. I would recommend to everyone!!

Best dental experience for the worst toothache. I was In so much pain, I called And got a same day appointment for a tooth extraction at the Merrivile location. I was seen by Dr. Wardak and his assistant Ashley. Ashley was a god send, truly. And Dr.Wardak got that tooth out with 0 pain. 5 stars to those 2!

I have a fear of needles. Also some bad dentist visits/experiences. Both the staff and my dentists were amazing. They even let me squeeze their hand hahaha

Had teeth extracted, which went fine, but when I tried to fill the prescription for pain meds, my insurance required prior authorization. They refused to call my insurer to do prior authorization, so I'm stuck with no pain meds. Really ridiculous that they weren't willing to make one simple phone call.

Over the past 2 years I have had my hygiene appts cancelled 6 times and had to reschedule. I continued to go to this location and the Merrillville location despite the ability to maintain staffing to keep my appts. I recently had a hygiene appt scheduled and after showing up I was told I didn’t have an appt. I was called the day before as well as three days before confirming my appt. I later found out my appt was cancelled and given to someone else without notifying me. This is the second time this has happened at this location. There was no explanation or accountability for this and was only told I’m sorry. There should be better management of their scheduling and accountability.

At UrgentDent, I can rely on receiving excellent service from friendly professionals who genuinely care about their patients.

Staff were very difficult. Allowed my 90 year old grandfather to sit in there waiting room while he bled from his mouth with loose teeth. Try to tell me they weren’t an emergency facility even though the word “emergency” is in their title. Then decided to take their break after my grandfather had already been waiting over thirty minutes. THEN tried to explain to me that an emergency was needing teeth extracted, when that’s exactly what my grandfather needed seeing as though he was BLEEDING with lose teeth and on blood thinners, all things they were aware of. I had called ahead and explained to them in detail his condition. Just for after all that they tell him they will only “probably” be able to see him because they had to see their scheduled patients first, as if an emergency in any medical facility doesn’t trump a scheduled appointment. Will be reporting to state, this exceeds medical malpractice and neglect. How can anyone feel good about allowing a 90 year old man to sit and bleed and not feel the urgency to do something about especially seeing as though it’s your job to do so. Your staff should be ashamed that they call themselves medical professionals. This is not how you execute care. You should all have your licenses revoked. It shouldn’t take me having to call and get upset to make you do your job.