Bhupindar Chhabra's Online Review Report Card

I have been a patient at Chhabra Medical Corp for more than 10 years at the Portage location until I grew very tired of their front desk staff's incompetence and deplorable attitudes towards patients. Over the years I have made formal complaints to the various office managers who did nothing to resolve a billing dispute or just a general complaint about maltreatment from the front office staff. After many years of frustration, I decided to switch to the Merrillville location and my experience was much better; however, my most recent experience with the Portage staff has prompted me to request all of my medical records and leave the practice for good. For whatever it is worth to those who may be considering receiving care at Chhabra Medical Corporation, I would think twice especially if you are going to the Portage location.

Love my n.p. Suzanne

Have been going here for 6 yrs. Dr Meeks is amazing. Wicked knowledgeable about diabetes! The staff and nurses are phenomenal!

I've been seeing this doctor for years. I have had all kinds of problems not getting the medications they said they were going to prescribe. And today topped off my whole experience with them and I think ended me as being a patient with them forever. because I walk through the door 10 minutes late and then had to wait another 10 to 15 minutes for somebody to come to the desk to check me in and then tell me that I was more than 15 minutes late and they weren't going to see either me or my wife. Even though I was not technically late because my appointment was for later. Both of us who have been waiting on test results.

I would never utilize any of their many facilities. They are unprofessional and unethical, if you are involved in a personal injury case I would never recommend going there as they refuse to bill your health insurance, the simple reason they are greedy and wish to take all the money, I will be digging into this but I am sure that they are violating ethics and contracts with the insurance companies.

Suzanne Meeks NP is the best! Everyone is very helpful 😄

I have been a patient of Dr Chhabra for 14 years and he is amazing! I am a nurse and am very impressed by how thorough he is. He also has an excellent caring bed side manner. Love this doctor!

He is very friendly and explains things well.

My doctor retired had to find a new one tried several others and settled on Dr chhabra very nice and good doctor Benn with him a few years now.

I saw the nurse practitioner, Katie, and she is great.The front office staff at the Portage location, however, leave much to be desired. I had an appointment for a Rx refill. As I signed in I was told my total for the appointment would be $78! When I asked why, I was told that my deductible had not been met. I have never in my life had to meet a deductible before my insurance covered PCP visits. My insurance card clearly states that PCP appointments are paid at 20% coinsurance, regardless of deductible. I pointed this out to the front desk staff, and was told that I was incorrect. They would not even look at my card, nor would they call the insurance company to verify. The woman who seemed to be in charge of billing was extremely rude to me, and treated me as if I was incompetent. She would not even entertain the possibility that I was right. I didn't have the $78, so they told me I could just cancel the appointment. I cancelled and left.Two weeks later I received a bill for $50 for a missed appointment fee. So, they charged me for missing my appointment, which I only missed because they overcharged me and I couldn't afford their incorrect price. Not to mention that at no point was I told that I would be charged a fee for cancelling my appointment.I called my insurance company to make sure that I was correct regarding PCP appointments and the deductible. My insurance company agreed that I was correct. The woman from my insurance company called the Chhabra Medical Corporation office, and was told from the billing manager that she was wrong and that I had to meet my deductible before the insurance company would pay. Yes, you read that right: the billing manager told the insurance representative that the insurance representative was wrong about the insurance!I refuse to pay this bill, and I've filed complaints with both the insurance company and the State Attorney General for this deceptive business practice. I will never go to this doctor's office again. Unless you want to deal with rude and incompetent billing staff, go somewhere else. There are plenty of doctors in NWI.