Pinnacle Dermatology Valparaiso St. Mary Drive's Online Review Report Card

Very unhappy with my visit.

Great staff and awesome doctor

Lindsey and her staff are wonderful!

Lindsay Grady was amazing. Will definitely be back and refer people.

Very good first time experience. Everyone very friendly and helpful. In my appointment with the doctor I felt that he was very attentive and cared about my health issue. I was referred to Pinnacle from my sister and a friend who comes here.

I had an excellent experience. I was able to get an appointment within a day of calling. I barely had to wait a minute to go to the exam room. Staff was pleasant and patient with my energetic children. I feel like my annual exam was thorough and the provider truly cared for my well being. Would recommend to friend or family. I know how difficult it can be to find a good dermatologist but I feel confident my continued experience with pinnacle will be positive.

My first appt there today and everyone was so kind. I saw their PA and she was very friendly and answered my questions. I definitely would recommend this office to anyone.

1st time going to Pinnacle to get a fully body check (lots of time spent in the sun during the summer) and to address some cystic acne. The staff was all very friendly and I was in/out of the office in an hour. Would highly recommend.

Was my first appointment and the reception was very nice and helpful, and I was seen pretty quickly. The Dermatologist took her time to know me, my history, she answered my questions of concern and explain very clearly so I that I understood, I was very please with my first visit. Have another appointment to see how my procedure went.

Very happy with the whole staff .

I am new to the area and was seen by Lindsay Grady PA. From the time I entered Pinnacle's office I was greeted in a friendly manner. It was an absolute delightful experience from beginning to end. Lindsay is personable as well as her assistance, Stana and Kristi. Lindsay is highly trained and well versed in what she does. If you are in need of a dermatologist and /or their PA's, I highly recommend visiting this office. I am quit confident anyone there is highly trained to meet your needs to!

I highly recommend Pinnacle Dermatology in Valparaiso. My experience was very informative for the treatment I was seen for. The entire staff was very professional and work together as a team.

Very happy with the dermatological care I received at Pinnacle. Had a number of skin defects "frozen"Very quick and painless

Very impressed with Dr. Grady and her assistant. Will definitely recommend them to friends and family

The entire staff was extremely friendly. Doctor Render was so amazing and put me as ease almost immediately. I had a bad experience elsewhere getting a popped cyst removed and he made sure to make it absolutely pain-free and had me laughing while he worked. Great experience. Have already recommended to friends.

This was the worst service we have ever had! Make us drive all the way there and take day of work to say we don’t take your insurance? You knew my insurance because you called me back to confirm!!! Most unprofessional Drs office I have ever been to! Basically trying to scam me into using self pay. If you don’t want to do your Job people then just quit instead of costing working people there hard earned money.

The billing department is horrible. I have been trying to clear up a charge from July 2020 and I keep getting the runaround. Pinnacle failed to submit the claim to my insurance in 2020. Now it is considered an untimely filing and I am not liable. Pinnacle turned this into a collection agency claiming I never paid. Pinnacle told me Sept 2021 they were sending it to be written off. Each time I call to follow up I get a different answer. Demanded to speak to a supervisor. Cannot get one to call me back. Watch your account closely with them.

They are very professional and personable.I love this place! Thank you Lindsey Grady! You are the best!!

Lindsey Grady, Pinnacle Dermatology, Valparaiso, provides my family with outstanding care.She is knowledgeable, patient and thorough. Lindsey is easy going, listens and answers all of my questions. I would recommend her to anyone with dermatological concerns.Pinnacle's efficient staff make scheduling appointments and getting in to see someone on short notice easy.That Pinnacle Dermatology is now associated with Rush Hospital is additionally reassuring.How lucky we are to have this quality of health care available in Valparaiso.

Quick, easy, thorough, painless and wonderful staff.