Trinh Tran's Online Review Report Card

I Absolutely Love All Care Rheumatology!!DR. TRIN TRAN and her Staff R AMAZING!!! Terrific Bedside Manner, Knowledgeable, and THOROUGH! If you are in need of a GOOD RHEUMATOLOGIST Who LISTENS To YOU and is determined to find a treatment tht works for you, THIS IS THE PLACE! Thank you Dr. Tran for helping me with managing my Lupus, RA, & Fibromyalgia so tht I now have a better QUALITY OF LIFE!!!!

Dr. Tran and her office staff are absolutely wonderful. I would highly recommend Dr Tran if you or someone you know is looking for a Rheumatologist.

Staff incredibly difficult, lost my referral twice, never call back, didn't put me on the cancellation list, after getting on the cancellation, missed the call, called back in 4 minutes, 5was told 'I have to answer, we gave the appt. to the next person'. Was never told that. Now, I receive ONLY a text, they cancelled my appt (it was 5 months away), no call to tell me they are dismissing ME. Called in, was told finally that I am being referred out, after speaking with Dr. Tran about my interaction with staff. I believe the staff to be lying to Dr. Tran, if this meeting even occurred at all. I believe Dr. Tran and her staff to be vindictive. From other reviews, it seems that, if you can get in as a rheumatology patient, she may be helpful. But, getting in is the problem. And, please note the review about overprescribing, Dr. Tran is also an internal medicine doctor. Interesting. Since she is out on her own office now, that is very possible.

Nothing good to say , that says it all. To many office problems. Lieing staff members. Thank you for discharging me. Guess the truth was to hard for them to handle. Glad to a share personal experience and my "Breeze confidential messages" . Hoping lack of treatment and abandonment filings won't go unnoticed by medical board and state licensing board. Do you own research. Or better yet- just find another Reumetologist. Better ones to pick from. Office is poorly ran at best! Don't think you can talk to anyone and tell them your true feelings , you will be dismissed if you ask questions. And by all means , don't get a blanket provided for freezing office temps.. being stuck 3 times for infusion and infusion nurse forgot to remove tournequet.. she stated she had to restart it. Stick number 4. Requested Dr. to do it and was faced with infusion nurses insulting remarks and told to leave and make appointment with Dr. Stopped at Office managers office upset with the treatment I did and didn't recieve. Of course the doctor was only given snipets of what happened. And she refused my request to start the infusion herself- I was told "she doesn't have time and I would be put back on self home injections" same one that never gave any relief in prior years. Called the script into pharmacy then all my follow up appointments were canceled through the "Breeze app through confidential messaging". I shut down the Breeze App. Now all correspondence will be done by registered certified mail (and fax to release medical records) . So she prescribes me medication yto use , then abandons me for any follow up appointments... why do such a stupid thing. Oh. guess I should say "freaking" thing. Which is found to be abusive language in her practice. But the bright side-- I don't have listen to the infusion nurse complaining that she is over worked and don't know why she stays there. X : Karen Lephart

Never got an opportunity to see the doctor. Front office did not return my calls over 4-5 weeks of trying. Finally got a call back only to hear reasons why an appointment could not be made. Too many coices of doctors to tolerate poor service.

Very pleasant and thorough with my check up.

I can’t get anybody from her office to call me back I have been trying since May Dr.Tran is nice she just needs her office people to do better

I have been with her over 10 years I started off at the hospital with her and then she moved to the other Noblesville office where Dr Klim is she has been making sure I can still move I have a lot of problems and she makes sure that I am taking care of it has been a uphill battle I love her to death she will know this is me.

My experience matches that of a recent review stating bloodwork results were not addressed even though there were multiple values out of the normal range, reserving no appointment times for those who need to be seen sooner than eight weeks out, and sticking you on chemotherapy drugs instead of being at least intellectually curious as to what the root cause of symptoms are. Sure, she comes across as caring and detail-oriented at the initial appointment, but after that it’s just one risky medication (all of which could cause lymphoma, per the package inserts) after another, even though she stated in each instance it could take 3-6 months to begin seeing improvement yet never gave any of them that long to work, instead switching to another. Long waits (both upon arrival and for next appointment) would have been forgiven had not the aforementioned issues made it clear the “care” here is substandard-to-nonexistent. Forget about trying to get in while you’re having a great deal of inflammation/pain to have updated blood work done which could help with diagnosis; you have to wait for your next scheduled appointment even though acute flare/“attack” might have passed by then. Again, it makes no sense that Dr. Tran does not reserve any appointment times for such cases, which makes it clear to me that she couldn’t care less about helping her patients; she just wants to pack her practice. I’m out.

Dr Tran appears to be very smart and thorough. She did not feel particularly empathetic or understanding, or have a good bedside manner. I did not feel especially heard during my appointment. I was told to come back in 4 weeks but they only had one option at 6 weeks or 8 weeks. I couldn't find care for my child (due to her having surgery) and my appointment was cancelled, and moved out another 7 weeks (first avail.) I don't know why she is taking new patients if she is this booked. Between appointments, I received really disjointed communications from her staff, serious test results with no call to explain, and had to call numerous times to get answers (Marty on her staff was lovely and very helpful though.) I have shed too many tears in frustration due to this practice and process. It might be just everyday to them, but it's life-chanfinf stuff for patients, and that did not seem to matter to, or register with, Dr Tran. It made my diagnosis even more stressful. If you don't need to feel like an involved member in your own care then you may be fine with Dr Tran. If you like to be heard, understand what is going on or what results mean, and have good clear communication and timely appointments, this is not the rheumatologist for you.