Top Sentiments Expressed in
Top Sentiments Expressed in
I picked this office because it was close to my house and they had a good deal on botox. The first time was good. The second time was not good. The nurse injected the Botox without asking me where I wanted it and presumably without checking my chart. She put 10 units in my crows feet (which I don’t have). And she only put it on one side. I left super annoyed and in a week realized when she put it in my 11’s, it didn’t work. So I went back to have her fix it and she charged me for another 10 units even though she had done it wrong the previous visit. The worst part was: it didn’t work AGAIN!! $200 wasted!I’m not the type to complain to get it for free. But I am the sort not to return, and to comment on google review to make sure patients are aware so they don’t end up in the same position.
My grandparents used to go to this drs office years ago and then my mom went and then she got me to go too. Im sure i could go to a closer drs office to me but it's very hard to find a good dr these days. So the 30 min drive I do is totally worth it. I would drive two hours to go to this drs office.DR Cheng is absolutely incredible! I have been seeing her for about 4 years now i believe and i am never disappointed! She answers my questions and i always have a lot of questions. She educates me on why im having the symptoms im having and what i can do about it. I have struggled with migraines for about 7 years now and she really cares about finding a medication that's right for me. She responds to my emails all the time. Like honestly i know drs get paid a lot but i would pay her more she goes above and beyond and really cares about me.The only thing I will say is that i don't like when my dr is on vacation and i have to see another Dr. For the most part my experience with the other drs has been very much like they just want to rush you out the door and they don't really listen to you. Which is just sad i would expect them to treat me the same way Dr Cheng does. I wish they had the same standards with all the drs at this office.But yes i highly recommend DR Cheng.
This group of physicians care more about their bottom line than your health and are willing to lie to cover their own backsides when they make a mistake.When they make a mistake they will refuse to talk to you or see you. Unethical comes to mind. “First Do No Harm”
Dr Meschke and staff have been excellent!
DR HALL has been fantastic, very easy to deal with and I always feel like he's listening to me when I'm there which isn't always the case with other Drs.
The receptionist here make mistakes and blame it in the patients! Love my Dr. But the receptionist make it difficult to want to continue going to this practice.
Do yourself a favor, do not go here. After coming to this practice for almost a year, my experience was never a pleasant one. The receptionists are seriously very rude, they act like you’re such an inconvenience for them, & will blame you for mistakes before they take responsibility. The doctors also don’t care about you & strictly want to make money...you’re always seen by the PA & never the Dr themselves. I met my Dr ONCE the entire year I was going here & it was at the very end. Oh, if you’re even 10mins late for an appointment, forget it...they won’t see you. Bottom line, medical practice is supposed to care for others...not the opposite. Worst medical practice I’ve ever been to.
I've seen Dr. Cheng since my family physician retired about 5 years ago and could not ask for a better provider. She's caring but honest, and makes sure I understand my options and responsibilities as a patient.If you're looking for a doctor who has incredible bedside manner but won't pull punches when you need to hear something, I can't recommend her enough.The financial staff have been frustrating on occasion, but have always worked with me to remedy what we can. Overall a great practice, in my opinion.
Dr Meschke has been my doctor for several years. Out of any doctor I have ever been associated with, he is absolutely hands down the best! He lives by the Hippocratic Oath and has gone above and beyond to take care of my medical needs. He's not in medicine for the money, he's in medicine because he obviously cares for his patients. The front desk is always receptive, always listen and are friendly in spite of being busy, especially Sam. And Terra? Best most wonderful nurse I have ever had the privilege to work with. I highly recommend Andover Family Medicine to anyone seeking quality medical care. Thank you all so very much for all you do.
I LOVE Dr. Cheng and highly recommend her!! She is very knowledgeable and professional. This is the first doctor I’ve ever had care about me and ask questions! She’s looking into my problems and taking care of me.She so nice and understanding. I never go out of my way to write reviews but my experience was that incredible!
Very great office! Receptions where super nice while on the phone making my appointment & in person. My family members & I see different doctors here and they are all great!
Dr. Andrew Barclay put me on Zanexx for 16 years. He never tapered me off the highly addictive drug used for anxiety, he only increased my dosage over the years. He cut me off cold turkey and nearly killed me.After doing some research I found out a person should only be on Zanexx for 2 months at the most. 16 years I was given this. I've lost my job due to not being able to function from having heavy withdrawls . By Dr.Barclay doing this I have not only been hospitalized and still going through withdrawals and unable to work I have lost my job, my car and can't afford to pay for my blood pressure medications nor can I afford to buy groceries. He swore to an oath , this oneI "I swear to fulfill, to the best of my ability and judgment, this covenant: I will respect the hard-won scientific gains of those physicians in whose steps I walk, and gladly share such knowledge as is mine with those who are to follow."He did not fulfill his with me.
DO NOT GO HERE!!! I AM FIALING A FORMAL COMPLAINR AGAINST THIS PRACTICE!!! I would give negative stars if I could. They don't care about their patients well being or financial situation. I went to see Dr. BAILS who is the WORST doctor I have ever seen. My regular doctor was out on vacation. This idiot ran about a million unessisary test and they were done wrong! You are supposed to fast before taking a glucose test. The incompitant fool didn't even ask if I had eaten that day. I had just eaten lunch. Then they didn't get back with me for a week. Then when they did they told me to continue medicine that wasn't even provided. Then they said they would call me back and didnt. I called to complain and they told me again they would call me back and didnt! I FINALY got ahold of my regular doctor and she said she would call in the perscription I should have been provided....its been 2 weeks and they STILL haven't called it in. Now I have a bill for $300!!! This place should loose it's right to practice medicine!Do yourself a favor. GO SOMEWHERE ELSE!!!
They have the best Dr.
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