Pediatric Dental Specialist's Online Review Report Card
Pediatric Dental Specialist
4.6
Average Star Rating
254
Total Reviews
9
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Pediatric Dental Specialists received 91.7% positive feedback, with patients praising the friendly staff, knowledgeable care, and child-friendly environment. However, 8.3% of the feedback was negative, primarily citing billing issues, poor communication, and inadequate customer service. The practice is well-regarded for professional care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Pediatric Dental Specialist's Reviews
Daughter was able to get an appt last minute when she was back in town to get new retainers. Quick and reasonably priced. Only downside was initial call to ask about appt, receptionist wasn't helpful and it took several minutes and a lot of probing her to get on the schedule.
Dr. Lopez is so calming. She explains every step of the procedure while she is doing it. Just so awesome.
The staff, including the doctor, was patient with our young kids. They were gentle and made the visit as easy as possible. Our kids loved the lobby and game room, as a bonus!
Wonderful doctors that really take wonderful care of their patients. Our whole family will not go anywhere else!
Paid $1,500 upfront for braces with an estimated 9-12 month treatment plan, and in return got 2.5 years of stalling, insurance runarounds, and rude staff who even yanked my daughter out of the chair mid-appointment so they could argue billing. Their “treatment plan” ended with them offering a stainless-steel crown for a college student. Look elsewhere if you value your time and sanity.
This clinic takes adults, too. I am disappointed that when I met with Dr. Crist, his words were, "I move teeth. You need to get the missing teeth taken care of." I did precisely that. When I returned, I was told the partial would not work after the teeth were moved. I spent unnecessary money because I will have to do it again. He never informed me that it would only work if implants. I am also disappointed that no people of color work there. I am moving elsewhere, and genuinely hope they will transfer the photos I paid $275.00 for to the next person I choose.
We have been going to Pediatric Dental Specialists for several years now. Dr. Thomas and Dr. Crist are absolutely wonderful. The staff is very friendly and knowledgeable. We’ve always had a wonderful experience here with our daughter, and believe me! She’s not an easy and compliant one. I love the atmosphere…definitely less intimidating for the kiddos when they have something fun to look at. Definitely recommend!
LOVE this practice! Quick to get in for a tooth emergency and very welcoming. My son LOVES the attention from the slushies to the prizes! Makes going to the dentist easier
I love Dr Hawkins, she's always been patient with my kid. The rest of the staff is really great too!
Excellent dental office. Staff and Dentist are top notch!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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