Andrew Flum's Online Review Report Card
4.7
Average Star Rating
201
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
--
Medical School
-
Graduation Year
-
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
KCUC offers 92.0% positive feedback, with patients applauding the professionalism, knowledge, and caring nature of Dr. Flum. However, 8.0% of feedback was negative, primarily citing scheduling issues and rude front office staff. The practice is commended for patient care yet needs better administration.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Andrew Flum's Reviews
I have been to KCUC north kansas City. during testing prior to my surgery, test results were not shared. called several times left message with DR. nurse. No response back other than they left it on the patient portal. i did not find any information on the portal until after my surgery. I landed in the Emergency room. from there I was referred to KCUC. It took a month to get an appointment. Went to appointment it was determined. I needed further testing and possible surgery. While in the office. I had a urine sample which they mixed up with another persons. Wrong information was entered into my chart. When I confronted them about it they dismissed it as a common mistake and would correct it. When I received the doctors report it still had the wrong information. Any attempts to establish communication with KCUC North Kansas City are difficult. It almost seems they have policies and actions in place to keep from talking with the patient. I recommend to find another urology center. I know it is very difficult I tried. It seems they are almost the only game in town. I have been two two different doctors here. Both have the same issues with communication. I am post surgery and having issues. contacted the office and used portal to convey message. Still no communications other than if it gets worse got to emergency room. Well they are the next step after emergency room. STILL WAITING FOR COMMUNICATION.
While the checkin process had a little hiccup (due to my doctor being in the "annex" room, the overall experience was quick, informed, thorough, and covered by insurance.
Really like KCUC and Dr Flum is great. People here are friendly and accommodating. Might take awhile to get an appointment but that's what happens when their good.
Dr Flum is amazing. I visit his office once a year for the past 5 years and he remembers me and the issues we discussed from the previous year. The only area for improvement for this practice would be scheduling. There is no way to contact this office and talk to a receptionist. A person has to leave a message and receive a call back. That’s fine if a person works in a profession that can take phone calls at any time during the day. But I don’t work in a profession that allows for that and we played phone tag for 2 weeks. I finally had to walk into the office and get my appointment changed.
Dr Flum is the most personable doctor that I have ever been to. 100% satisfied with his service. Would recommend him to anyone.
Very good.
Displayed professionalism
My experience with Dr Flum was excellent as always.
Great routine visit.
Dr Flum is great!
Did you find this reputation scorecard helpful?
Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
WebMD
Yelp
HealthGrades
Facebook
RateMDs
Vitals
