Mark A Mccune's Online Review Report Card

I went to this facility with after battling a horrible outbreak from head to toe with psoriasis many years ago. At that time, I had no true diagnosis. I went to at least 5 other doctors before trying this office. Once I got into the room, the dermatologist asked me what was going on. I unzipped my jacket and she was alarmed. She said she had never seen anything like it before. She immediately called Dr. McCune and he came in to assist her. Dr. McCune was so brilliant and thorough. He immediately started explaining to her the issues with my skin. He set me up on medications that I started seeing results immediately. He had a biopsy done to ensure we were on the proper path. No other doctor has ever taken the time to resolve my issues the way he did, won’t do biopsies and only offer steroid treatments. I was so thankful to see him. Unfortunately, I do not live in the state anymore. But I am considering incurring travel expenses to be treated by him now for current issues that no doctors can seem to treat.I see some people are unhappy with the wait time. After visiting 5 doctors, spending tons of money on the visits, medications and missing days from work... being treated at this facility and actually having true results and resolutions to my problem would be well worth the wait. An example of how the doctor can be late... I had an appointment but it was not with Dr. McCune. They pulled him from wherever he was to give me the necessary attention my case needed. So that probably happens with many others and I can be understanding of that.

He is the best and has saved me any times from future issues...Really impresses with his staff...especially Amy!

91 yr old patient in for Mohs procedure, first appointment of the day, sat for a total of 9 hours in the waiting room (at the peak of COVID). Her margins were clear by 10am, and wasn't seen again until 4pm for her closing stitches. She was dehydrated, hungry and alone, and vulnerable to the many people who came and went throughout the day. The front desk staff was dismissive and uninterested when she inquired about the long wait times. She received a bland and completely inadequate, non-apology letter from McCune, which is even more infuriating. This is the most egregious example of a non-patient oriented medical office.

Ease of scheduling, friendliness of staff, short wait in office, nice environment. It was a very pleasant atmosphere. Lindsay did a fine job.

Beyond disappointed with this business. I had a painful cyst on my neck, and wanted it removed before it ruptured. I called and told them I needed seen and removed ASAP and they told me to come in that day. When I get there, the lady says their doctor is out for 2 months and wouldn’t be able to see me. 2 months later I get a hundred dollar bill for them saying I have a cyst. Brutal customer service. After being told my bill was warranted because services were rendered, they told me they couldn’t send an invoice or description of what was done without charging me another fee. Do yourself a favor and check out Cusick. Front desk staff is awesome, surgery done in a week, and billing was simple

Dr. McCuine was very attentive to my questions and concerns. He gave a thorough consultation. He did not hurry me or rush my procedures. Yes, there can be a long wait before getting in to see Dr. McCuine. He always apologized if I had to wait. It was worth the wait to have such an attentive professional helping me with my problem. There is a nice relaxing waiting room with complimentary coffee and/or water and nice polite staff. Bring a book because it is worth the wait!

Waited 30 minutes to get into the room waited another 20 to even see a doctor. There’s a sign in the check in area that says you owe a fine if you’re more than 15 minutes late, I think they owe a fine for making me late.

I have been a patient of Dr McCune for years! As in 15+. I travel throughout the country and live now in CO. I return year after year because I trust him and his staff. They are highly professional and he is am expert in his field both medical and cosmetic. I go to other doctors but I return time and again because I trust his ability and expertise.

Well worth the wait - the best equipment in the hands of one of the best dermatologists in the Midwest. Especially impressed with Dr. McCune’s precision and attention to detail; he cares about getting it right.

I am still waiting for Biopsy results from a month ago.Called in to their office all week and have not been able to talk to my Nurse Practitioner or Triage Nurse about my results.Super disappointed in their lack of follow up.Finally, had to go back in person to get my results.