Overland Park Smiles's Online Review Report Card
Overland Park Smiles
4.9
Average Star Rating
318
Total Reviews
12
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Overland Park Smiles received 96.5% positive feedback, with patients praising the friendliness, professionalism, and attentiveness of the staff. However, 3.5% of the feedback was negative, primarily citing issues with appointment scheduling. Overall, the practice is appreciated for its high-quality care, yet it needs better handling of insurance matters.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Overland Park Smiles's Reviews
Stacie cleaned my teeth. She is excellent at her job and very kind. Dr. Ross was excellent as always. The front office was excellent and kind. I had a very good experience.
Reviewed On Yelp
I've been a patient of Dr Ross and team for years. I have had some not so good dental care experiences in the past and have a bit of dental chair anxiety as a result. Every time I visit OPS I am so pleased with the excellent care and kindness they provide. This is an amazing team. 5 stars every visit consistently!
Reviewed On Google
Got the whole family teeth cleaned and got set up on their new schedule and they send out reminders to everyone too. It's very nice how they take care of their patients really.
Reviewed On Google
Poor customer service. Hang up my phone when i still talking. This resulted in my issue not being resolved, and I was left without the product I needed
Reviewed On Yelp
Teeth cleaning for a dental phobe is nerve-wracking, but Dr. Ross and her team are simply amazing! No judgement, only kindness and compassion! I highly, highly recommend them for anyone needing dental work done!
Reviewed On Google
On time and a great appointment in all respects.
Reviewed On Google
Great Dentist and Staff. They always treat me with respect and are totally professional. They have discovered various dental issues over the years that have saved my teeth and general health. Highly recommend this Dental practice!
Reviewed On Google
Everything went well - friendly folks - procedure was comfortable and successful 😀
Reviewed On Google
The team at Overland Park Smiles was great, very comprehensive. Dr. Ross was active and engaged in my treatment. I will be going back.
Reviewed On Google
Every time I feel that they are very kind and friendly, and the service is attentive.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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