Reproductive Resource Center - Independence's Online Review Report Card

I've been a patient at RRC since 2015. I have two beautiful children as a direct result of their care and expertise. They set clear and concise expectations from the beginning, and rooted for us every step of the way. The nurses and staff are genuine and caring and I've been treated with nothing but kindness, respect, and empathy during some of the most difficult years of our lives. Infertility is a merciless experience but I cannot thank RRC enough for giving us the gift of family.

I paid about $600 for the first appointment and I can only see a nurse. She told me my chance of getting natural birth is 1%. 2 months later I talked to my OB, she said it is very low and unprofessional to say anything like that. I was depressed for a while because of what the nurse said. This place IS TERRIBLE.

Hard pass. The doctor is super neurotic and has No empathy for people. She talks 5000 miles a minute and has NO bedside manner.

Absolutely dispise this place. When a couple seeks treatment they are seeking as a couple. The couple is the patient. Especially if they are married as they are now a legal joint entity. However RRC doesn't view this way. Once you seek treatment the father has no rights whatsoever except for a checkbook. Off and on i have been told i cannot go into the room during treatment siting COVID concerns. RRC has robbed me of what could potentially be my first memory of becoming a father. Your lucky if i dont sue for emotional distress and discrimination against fathers.

I have been considering to write a review about this clinic since my visit in June 2020. To make long story short, during my second visit, BTW, I had very bad feeling during the consultation too, but I felt I had no choice, this clinic was the closest to our hometown (3,5h drive away). During that visit I was not allowed to express my pain during procedure, Dr Brabec told me “ Do you wanna go home and come another day?” this Dr lacks the least sense of empathy. How she acts made me feel I’m not worthy of even expressing my pain. This Dr is the last one in the world you want to meet in your already tough infertility journey. Do not repeat our mistake, we did not do our homework we choose the clinic based on the location. After this hard experience we were very careful and went to another clinic, 6h drive but it was totally worth it . I got all the respect and support a patient needs in such vulnerable time, and we became pregnant from the first trial. I’m now 30 weeks pregnant. I reported Dr Brabec behaviour to my insurance and filed a complaint! It was a horrible and terrifying experience the least to say about my encounter with that Doctor and clinic! Be aware you will only regret and base your choice on quality service not location and convenience. Drive extra miles because it’s not worth it. BTW, even their success rates are horrible, you can easily check it, you will be shocked how bad that place is on every level!

Beware Husbands when going here. Once step foot in here the husband is an outsider. My wife and i come here for treatment. Was told multiple times they couldn't tell me anything because i wasnt the patient. The couple is the patient. I have never felt so useless in my life. Husbands are just a check book to this place. Not to mention you cant get ahold of anyone. The doctor was very rude with clearly no people skills which is baffling due to this being one of the most stressful times to a couple

a million stars out of 5! we just welcomed our baby boy all thanks to the resources, guidance and treatments by Dr. Brabec and her team. For starters, the office staff is truly the best hype women. EVER. Always making us feel at home and cheering us on! The lab and office were easy to work with, questions were answered throughly and never felt lost in the process of infertility with this office. We will always recommend RRC to anyone. Thank you for making our dreams come true with our sweet boy. 💙💙

Wonderful, caring group to work with!

Disappointing. We have friends that enjoyed their experience but unfortunately we can’t say the same. We felt like they never knew who we were when we came in or properly documented our appointments to better prepare for the next. We expressed our concerns and were met with excuses. They experiences some turn over while we were clients. If you are looking for a caring doctor, Dr. Brabec is not warm and fuzzy. She gave up on us without providing any closure or alternatives. We found a new doctor that is able to perform the procedure she could not. Schedule multiple consults before selecting your doctor!

The doctor is Unprofessional and carelessness. I confirmed with the receptionist before the consultation that they do gender selection, then doctor told me they dont do gender selection, wasted my money and time for consultation!! i cant accept the fact that they refused to provide IVF using gestational surrogacy despite i am undergoing medical treatment that might possibly jeopardize the fetus of birth defects or to mother the risk of having diabetes if left untreated for whole pregnancy. Who would want to spend lots of money to do the GS if there is safe option available, I see no hope in this clinic, so discouraged and disappointed!