Physician Now Urgent Care's Online Review Report Card

Very, very pleased with the care my 3 yo received. Laura, the NP, spoke very kindly to my daughter and also spoke directly to her. Laura clearly explained everything so my 3 yo could understand. I'm a RN and am very impressed with the facility. Thank you for getting us in so quickly!

Everyone in this office is kind and helpful. It’s so stressful to work in the medical field, especially in this day and age. I would recommend this place to anyone.

I was in and out of here super fast. Both ladies were super sweet and gentle even though they were very busy. I ended up having a fracture and they took amazing care of me and got my X-rays done quickly and painlessly. I would definitely be back.

They were so sweet and helpful when I came in after I'd hurt my knee. I felt like family there, and that NEVER happens at a doctors office anymore.They were covid safe, screened me quickly and I was in and out with x-rays in less than an hour!

I always have the best care here! I have came a couple different times and they always provide the best service! I drove past a few other urgent cares to get here! The staff is always so nice and helpful! I will definitely be back in the future if I need any urgent care assistance! The staff is wonderful!

Top Notch!!! Professional Staff, Reasonable non insurance rates. Highly recommended!!!!

I have never met a ruder front desk lady. She should be terminated. Customer service just isn’t a thing anymore.

Dr. Joe was extremely nice and caring. He was very thorough and made sure I got the best treatment. 5 Stars for Dr Joe!

Called me a couple days after I was in to make sure I was feeling better. That’s top customer service right there!

Walk-in in the first person you meet is the lady at the front desk who is very rude. she gives you a clipboard and takes your license and tells you to have a seat. She never explained anyting and after spending 15 minutes filling out all of their paperwork, you return the paperwork to her and she then wants a credit card even though you already gave her your insurance that has no ductable. it doesn't matter what's wrong with you they will not see you unless you put a credit card on file. there is no sign stating you must put a credit card on file with them until you return back to the desk to the rude lady after you spend 15 minutes filling out all of their paperwork. When you are sick the last thing you want is to walk into a doctor's office or urgent care and me a rude person. Definitely will never be going back there again. Horrible customer service.

Good people. Quick results. Even have antibiotics so you don't have to go to the pharmacy. I always go here when I come down with something out of the blue and don't have time to get with my normal physician. Good nurses, good doctors.

Short wait time, was in and out in under an hour. Pleasant staff. Nurse Practitioner Melinda and X-ray tech Sandy were awesome. Thank you!

We went here for an incident with the kiddo and they were great and the physician was so nice however, after calling to see if the facility was still open for another incident, the front desk lady was extremely rude over the phone and attempted to make a diagnosis with limited information and without asking any questions. Both her assumptions and her diagnosis were completely wrong. Went to another facility and had no issues. I expect better customer service from a medical facility and at least some semblance of politeness.

Have been coming here for years when we can’t get into our primary Dr. We have always received prompt professional care here. Will continue to return.

We drive for 30 minutes just to get here because the service here is outstanding. We love it here ,and have been going here for years, and will continue coming back.

If I could give this place 0 stars, I would. If you want your health to be treated properly AND be treated with compassion and kindness, do NOT go here. The customer service is poor from the front desk to the minute you leave the building. I was misdiagnosed TWICE...IN TWO DIFFERENT VISITS. They failed to take ALL of my vitals on my second visit despite me complaining about difficulty breathing. And the response at that visit from the provider, 'I don't know what you want me to do for you?' I called my PCP the following day for some guidance and thoughts on what to do and she immediately sent me to a place that better met my needs and I am now, interestingly enough, on the mend. I'll be surprised if this place remains in business much longer.

Great Urgent Care, very fast and efficient. Was helped in a fast manner and the staff members were very polite. Would recommend to anyone nearby.

I love that this urgent care is available. The doctors here are so accommodating and compassionate. They get down to business and help you figure out a solution for your issues! I Will be going here for as long as they continue to do topnotch services.

The worst care Ive ever had. The front desk is a joke and is a complete bitch. The do. If u can say that is more concerned with his credit then his hipo credit oath . He tried to send an aging to the er for a coughing fit then treat him. Witch is there fucking job. Not to be leasted from the job at hand. The worst cold n flue out break in history this tool wants everyone to get to the emergency room where Hart attack and infent children r at risk for the flue.duh the er doesnt want them there. And u r an er doc. Really. This was the worst experience Ive ever had in the medical field. What a joke. And Im not from here but my best friend is a doctor and after talking with him he agreed that my visit was bullshit. And not a reasonable visit... I can only say my visit sick to my core. Was a wast. I and my wife after being attacked for her opinion I  will never step foot in this egomaniacal god complex so called medical clinic.

This place is GREAT!  It doesnt look like much from the outside but once you walk through the office doors you will be pleasantly surprised.  It is clean, well decorated, and much roomier than it appears from the parking lot.  We have actually visited Physician Now twice in the past two weeks.  We initially went for a quick sports physical for my daughter.  IF YOU LIKE THEM ON FACEBOOK SPORTS PHYSICALS ARE ONLY $35!  I called College Park and their price was $60....the CVS and Walgreens clinics were around $50, so finding a physical with an MD for $35 is a bargain!  The doctor we saw was fantastic. He really took time with us, and he was great with my 12 year old.  He is also a concussion specialist who works with the NFL, and several local high school teams.  That is what brought us back for visit #2....a nasty run in with a head and a door frame.  Although the concussion specialist wasnt in until 3:00 on our second visit, we saw another doc that was equally as impressive.  She was kind and patient, and she didnt seem to be in a hurry as doctors tend to be.  Both doctors seemed genuine and knowledgeable.  The nursing staff and the office staff were all very kind and easy to work with.  We will absolutely be back!