Amanda Raney's Online Review Report Card

Paid my bill online…. It charged me twice… called and was told they would refund me the second charge… looked on my banking app again… and now I’m charged again… I was charged two extra times for one bill. This is ridiculous. I’m going to have to call back tomorrow since they couldn’t fix it the first time I called. I won’t be back. The bill was 200 dollars and I’ve been charged a total of 600 dollars. Ridiculous.

I’ve had Dr. David Lauer for about 7 years. Obviously I highly recommend him if I’ve had him 7 years. He is very smart and quick with referrals. I can get an appt pretty quickly whether it be for my knee incident or after my car accident or just monthly medications. I’ve never had an issue with getting my medications refilled each month on time.

Negative stars if I could. My doc was great, but every single referral was a failure, need to see a neurosurgeon, didn't even tell me about the first one, so I missed it. Got the second one but appointment was denied cause I missed the first. 3rd one did not take my insurance, so could not be seen. Last one I thought was going to do it. Nope, sent me to an anesthesiologist who did not have my records and thought I was chasing pills. 200$ out of pocket just to walk in the front door. False diabetes diagnosis, after 1 moth of tracking my sugar doc ordered a new blood test, got the test, when I got the results it said no signs of infection. With the rise of heal costs I no longer have insurance. Thank for shortening my life. I owe 1200$. Stopped making payments, I'll die before you get 1 cent!

When I told friends I needed recommendations for a new primary doctor, WWFP was the top place people said over and over. Two friends told me to specifically avoid Dr. Huser. They said he was impersonal and rude. When I called to make an appointment, luck of the draw dictated Dr. Huser was the soonest available appointment. I am dealing with an extremely difficult health crisis, so didn’t feel like I had time to wait. Against the advice of those friends I went ahead, and soon regretted it. Dr Huser hardly ever looked at me, had little insight on any of my symptoms, and dismissed any thoughts I had or involvement I attempted to have in my own treatment. As my symptoms continued to progress it took 3 times of asking before I finally got a referral to an endocrinologist. I’ve now been diagnosed with EPI and insulin resistance- which were both very difficult to live with for so long not having proper treatment. I also saw Dr Kovach while in the hospital, and my experience with her was even worse than that with Dr Huser. She was argumentative, degrading, and extremely rude. Like Dr Huser, she had no practical knowledge of my ailment and caused me far more harm than I came in with. She prescribed me a heavy duty highly addictive anti convulsant drug that had absolutely nothing to do with my symptoms. She dismissed my chest pains as gastritis and said there was absolutely nothing wrong with my heart, even though a doctor in her same practice had diagnosed me with Afib a month earlier. She said I had no problems with my pancreas, and said I was mentally unstable and needed to see a psychiatrist. I have since been diagnosed with Pancreatic Insufficiency and autoimmune pancreatitis. Her assessment of my mental health was something that followed with me from then on from one doctor to the next. This made getting treatment and an eventual diagnosis extremely challenging because every specialist that saw her written opinion wrote me off as a nutcase. I went through month after month of unnecessary pain and stress that never should have happened and it was all because of her lack of knowledge, professionalism, and care for her patient. I lost an entire year that my illness could have been treated and I could have been better for my family. Dr Huser and Dr Kovach have no business in medicine and should not be licensed to see patients anywhere. I did see Dr Yang more than once in the minor care clinic. He was what every doctor should thrive and aspire to be. He was kind, caring, and did his job with professionalism and efficiency. If half the doctors at WWFP were like him, Wichita as a whole would be a much better place. If I had somehow been able to have him as my pcp I imagine my illness would never have progressed the way it did.

Worked there 3 weeks. Worked my tail off, learned a lot and tried my best. One doctor didn't like me, and bam, I got fired. The doctors I worked for the entire time liked me and appreciated me...but I got moved to another area to cover someone and that doctor went to the nursing manager and complained about me, I guess not being fast enough. I was floating for 3 docs that day!!!! I was running around like a chicken with its head cut off and it still wasn't fast enough, or good enough. And without warning BOOM, DONE. Staff is petty and lots of drama. And if you don't simply fit in, you get cut out. Quick. They did me a favor. Only pro, was free lunches.

How can you people get a $1200 other off of grubhub and not leave a tip at all for the delivery driver? You should check the moral compass of all people that work there because people in your profession are supposed to be utmost moral character and an act as simple as tipping a HUGE delivery order and failing to do so , says ALOT about your standards of practice, how horrible.

The doctors apparently retaliate against customers if they speak to the business office about how they are not doing their job. You are not so entitled you can kick someone out of the whole doctors office for filing a complaint. If I worked there that would be illegal. I could of said your name if you see this, you need to retire you are not fit to do your job. This is the most unprofessional doctors office I have ever gone to by far.

What a terrible practice. Doctors rush you in and out, won't even do something as simple as refilling a script over the phone, always want you to come in to get that copay $$. They push *hard* to stay within their clinic for everything, I have my own cardiologist already I don't want yours, but they pressure you into using theirs. Prices are absolutely outrageous for even simple procedures, cost me $800 after insurance to get two ingrown toenails taken care of, he refused to do it in one procedure which would have been half the price, so I got to pay for a procedure room, aneshtetic, supplies, everything twice. Their bills/statements are impossible to folllow, listing charges and dates and fees in seemingly random order, it's almost impossible to tell what you're being billed, what insurance covers and how your payments are being applied. Just stay away.

This review is for the stellar front line ladies answering the phones - FIVE STARS!!! I'm new to town, needing a primary care physician so that I can get my prescriptions. And with this crazy Corona time, it has been a terrible time trying to find an office that is accepting patients - let alone that the front office is polite! Beth answered my call and was polite, patient, cheerful, and helpful. Can I just say, that the "cheerful" part was the most uplifting thing. I'm sure the medical team is being put through the ringer, but after calling four other medical offices, BETH made my day. Jenny helped to schedule my appointment and was able to get me before the weekend. She was polite & efficient and gave me all the confidence that I'll be in good hands when I get to my appointment. I have no idea about the rest of the office, lol, but those two hooked me. Thank you from the bottom of my heart for treating me like a person, and not another annoying caller.

Had a fever, sore throat and cough. Waited over 2 hours, only to be told that it could be a virus and to wait 3-5 days then come back. My co pay was $50 cause they considered their office “urgent care” although it’s a minor care clinic. If I would have known I would have stayed home. Not coming back in a few days to be charged again and finally get the treatment I deserve. Either the doctor didn’t believe me or he didn’t want to write up a prescription since they were getting ready to close although I arrived at 4:25pm. What a rip off!