Tom Ingram's Online Review Report Card

I think this man is horrible. I saw him years back when I moved from northern Virginia to elizabethtown. I had been seeing several specialists in Virginia but, needed to find a PCP when I got to Kentucky. This doctor told me, I was not sick, didn't need to see specialists, I was simply depressed. So, he started me on antidepressants (I was 22 years old).... the antidepressants began to make me extremely depressed with suicidal thoughts. When I went to my follow up appointment with him, he told me that I was mental because "antidepressants do not make people depressed, that's why they call them ANTIdepressants".... I showed him the medication bottle which stated, warning, may cause increased depression and/or suicidal thoughts. He then told me, that's not how antidepressants work and I needed to be placed in a mental favcility. I told him I'd be finding a new provider. Turns out, I had lupus, and was started on proper treatment. He's a jerk. He should not be allowed to practice medicine.

I have been a patient of Dr. Ingram for about 20 years. Following him to several different places around E-town. He is a very professional, well rounded family physician. His answers to my concerns always made sense. Years ago I expressed my concern about being seen by a P.A. or other when I made an appointment with him. He told me "tell them you want to see me." Since then I've had no complaints. However, around the first of the year he quit seeing patients to concentrate on running his businesses. When I need to visit a DOCTOR I want to be seen by an M.D. not a wannabe who couldn't get through medical school or doesn't have the desire to assume the responsibility, but wants to "play doctor". The past few visits that's just who I was seen by. I'll be searching for a new M.D. who still wants to help people, not just be a businessman.

Went about a year ago with a pain in my foot, they run me through like I was on a conveyer belt, then called a day or two later to let me know my toe was broke. Guess it was to much trouble to read the X-ray that day.

Well I have been a patient of his for a year now. He has discharged me from the office with out talking to me. Fue to supposedly having meth in my system. This is so incorrect. With all the information I have read about address showing a false positive for meth n Sudafed. Oh yeah not to mention Nyquil. I have taken all these meds n feel like im the guilty one for doing no wrong. I can't even get in to c him. So again im going to c dr.Smith n c what he does this time for me. My record is now d

for the last six years i have been a patient of dr. ingram's...no longer. over the last two year his front office staff has grown more and more rude, mouthy, and unprofessional. they seem to forget they are a bunch of over glorified secretaries and nothing more. the treatment of the staff towards me is a reflection of the leadership of that office. and, it's not just me they treated the man in front of me in line the same way this morning. dr. ingram....you're fired.

Services @ Heartland Primary Care have gotten worse. I've been a patient for over 8 years. Over the last 2 years they have made so many policy changes for their own benefit and not for the patient. It's been very disappointing. The receptionists keep you on hold, or do not direct your call promptly. The doctors are not available when you need them. They can see you if it's a minor health problem, but if you need blood work or an x-ray, you need to take a day off work to work around the doctor's schedule. It's not about the patient's needs anymore...

This practice needs to work on punctuality. Waiting for over an hour for an appointment is not acceptable.

Doctor Ingram is very prompt and has years of knowledge and experience. He takes great care of my children and me and is pretty funny too. I definitely feel like our family is in good hands with Doctor Ingram!

Initially this doctor treated me with cool disdain and I have since only seen Ms. Matthews who is very able. His staff recently refused to give my daughter an appointment for a follow up to a head injury sustained in a car accident. I was told that he did not see motor vehicle accident patients and the employee then went on to explain that I may be trying to defraud my insurance company?!? The employee told me that Dr. Ingram refers MVA patients to another doctor and she gave that number. Upon arriving at the other doctor I found that not only was it a nasty unclean office, but it was not a medical doctor, it was a chiropractor that had no training in head injuries! I would not recommend Dr. Ingram's office to anyone.

He's a good doc. Sharp guy.