Covington Metro Treatment Center's Online Review Report Card

The staff here is very courteous and I have nothing but good things to say bout this place.. I recommend to everyone looking to get clean the staff treats u like a person an not just a number .

Been there since 2021 and there staff is amazing and the nurse's are very happy ,always smiling , even tho the stuff they put up with it doesn't ruin there day 🙂 and the Staff are amazing wouldn't change anything about the clinic , they saved my life and I'm so grateful for them thank you all for everything you do 💋🖤‼️💯

The staff here is very courteous and I have nothing but good things to say bout this place.. I recommend to everyone looking to get clean the staff treats u like a person an not just a number .

Been there since 2021 and there staff is amazing and the nurse's are very happy ,always smiling , even tho the stuff they put up with it doesn't ruin there day 🙂 and the Staff are amazing wouldn't change anything about the clinic , they saved my life and I'm so grateful for them thank you all for everything you do 💋🖤‼️💯

To small for the amount of people going in and out of there…

To small for the amount of people going in and out of there…

EDITED from 5 stars to 2 stars.Since being here from 2019-2021- the place has changed. Now the wait times are much more longer. From 0-15 mins 2 years ago to 40 mins to 1 hour+, even if you get here right when it opens. Having a first shift job is really hard to handle with this place, I’m constantly worried I won’t make it to work, even if I’m here before doors open.Just wish they had more of a bigger facility to deal with how many patients they keep bringing in, which makes the line longer monthly.. plus they’ve only had one nurse the past couple weeks constantly, making it around 1 1/2 hours +.Staff still is caring, doctor is okay, and I like how they go fast when you need a drug screen. I feel like the camera is much more better since I struggle to pee infront of others.

This place is great however they make it very hard to hold a first shift job. You can only dose between 5-10:30 am and the director lends out her staff to other clinics. Today there was only one nurse dosing the line was to the door which they had everyone crowded in the little room that’s there when you walk in with no care of covid ya they tell you to wear a mask but loading all those people that close together is not good you’d think the director would I don’t know do her job and say something but that would require her to come out of her office. If you have a first shift job this place makes it very hard to do what’s right and if you say something to the director she always comes off very attitudish like she’s above you idk if she forgets our ins and daily pay patients is what pays her salary so without us she has no Job the director really needs investigated down there pronto she’s very rude the rest of the staff is incredible and from the looks of it I’m not the only one that thinks this about the director lady. I believe that if your a director at a facility like this you should be able to do every job there but the nurse practitioner or dr’s job if you can’t fill in and dose when needed then you shouldn’t be a director.

The staff at this place deserves 10 stars how ever I put one star cuz Rebecca the director had a very nasty attitude and is the laziest person I ever did see. One day I was in there and I asked a nurse a question and was told to ask the director so when I went to her door and knocked she yelled come in well it was locked I couldn’t so I Knocked again and again she yelled come in so I shook the door so she would see it was locked and when she opened it she was very nasty towards me yelling at me cuz her door was locked. She’s very lazy she dint help none of her staff and half of the staff can’t stand her cuz her nasty attitude she’s a real special case so if u can avoid her u will be just fine here but if not she will treat u very badly if she doesn’t like you if anyone sees her up out of her chair please snap a pic and post it cuz that’s something I e never seen!

The staff at this place deserves 10 stars how ever I put one star cuz Rebecca the director had a very nasty attitude and is the laziest person I ever did see. One day I was in there and I asked a nurse a question and was told to ask the director so when I went to her door and knocked she yelled come in well it was locked I couldn’t so I Knocked again and again she yelled come in so I shook the door so she would see it was locked and when she opened it she was very nasty towards me yelling at me cuz her door was locked. She’s very lazy she dint help none of her staff and half of the staff can’t stand her cuz her nasty attitude she’s a real special case so if u can avoid her u will be just fine here but if not she will treat u very badly if she doesn’t like you if anyone sees her up out of her chair please snap a pic and post it cuz that’s something I e never seen!