Bluegrass Care Navigators's Online Review Report Card
Bluegrass Care Navigators
3.7
Average Star Rating
3
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Sentiment Analysis
Bluegrass Care Navigators does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Bluegrass Care Navigators's Reviews
When you are dealing with heart breaking situations, you need BCN to have. This organization and the people…..lovely and such a blessing.
I cannot begin to say enough about the staff with Bluegrass Care Navigators. ( They are formally Hospice of Bluegrass). My mom went into stage V kidney failure on June 13th. After much discussions with her doctors, my mother did not want to do any dialysis, so we needed to keep her comfortable at home. We contacted two at home agencies, one of which called ten days later... Care Navigators called the same day and came out at our convenience to discuss the care that would be needed for my mom. They were professional from the beginning of the process through the passing of my mom. It was a privilege to keep my mother home with us but we could NOT have achieved this without the help of the Care Navigators. My mom went on to Heaven on July 5th, but the follow up from Care Navigators has been overwhelming. They called to see how we are all doing and how my dad is coping. I would definitely call them.
My mother was on their services 2 years ago and had a very caring team caring for her. Her nurse was very helpful in supporting my dad and keeping him educated on Mom's condition. The aide she started with was excellent but then they seemed to send someone different each time. The disappointment came when Mom was actively dying. When the staff should have noticed that she was unable to swallow, no accommodations were made to order sublingual meds. We were still trying to crush meds and somehow give to her without her choking. Finally had to call her dr ourselves to get morphine liquid to give sublingual. As a hospice nurse myself living out of state, I am stunned how they dropped the ball. Once the patient is actively dying is too late to be scrambling for comfort meds. Need to think proactively! !! I hope no other family has to experience this lack of organization when they're already dealing with losing a loved one. Would never recommend them. Maybe they need more competition so they have to try harder.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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