Paul Herrell's Online Review Report Card

My experience with Dr. Herrell was very disappointing. I found his bedside manner to be lacking. He did cataract surgery on my eyes in 2021 and I'm still seeing a Dr. in Nashville trying to correct my problems. I have been out thousands of dollars because my insurance does not pay for these corrective procedures. I definitely would not recommend him.

Do not go here they do not care about their patients

Excellent, professional, congenial doctor and staff. Very short wait time. Highly recommended!!

Had an urgent problem with shingles affecting eye and was told they were booked for at least a montb. Was told to try somewhere else and given a quick rundown onn other docs to try. It was for wife who has cancer and is very weak. I understand its not there problem and they made that perfectly clear. The star is for caring, not their competance which i dont know, and will never fibd out

Experienced an eye injury on a Sunday, and couldn’t get into another office in town, being a new patient, and had to make a trip to the er, which was so frustrating. Was then referred by a friend to this office the next day, and I am so glad!!! They were able to get me in within an hour after I called. I was so thankful! I waited for maybe five minutes in the waiting room before the nurse called me back. Dr. Cook was wonderful and helpful, and informed me that I could get ahold of them anytime after hours when needed. Every person I came in contact with was so friendly and helpful. And my eye injury has healed perfectly! Top notch and would recommend to anyone!

My wife and I have been Dr. Herrel's patients since we moved to Hopkinsville four years ago from LA. In our experience, his services, starting from his qualifications, expertise, bedside manners, and patient care beat some of the best doctors we have seen in LA. His staff and Dr. Herrell is extremely caring and talented. During one emergency, he opened his office at 6.00 am and treated me. He performed my cataract and it is working well. I wish I could give him rating of more than five. Every time I called his office, the staff is pleasant and courteous. His nurses and assistant Ms. Cook are caring and technically superior. My best wishes.

My wife and I have been Dr. Herrel's patients since we moved to Hopkinsville four years ago from LA. In our experience, his services, starting from his qualifications, expertise, bedside manners, and patient care beat some of the best doctors we have seen in LA. His staff and Dr. Herrell is extremely caring and talented. During one emergency, he opened his office at 6.00 am and treated me. He performed my cataract and it is working well. I wish I could give him rating of more than five. Every time I called his office, the staff is pleasant and courteous. His nurses and assistant Ms. Cook are caring and technically superior. My best wishes. Jack Shah

My daughter, Riley, has a very rare disease called INAD, which has left her completely disabled. And its so rare that most doctors in Hopkinsville are afraid to treat her, which means I spend a great deal of time shuttling her back and forth to Vanderbilt. But when I noticed what I thought to be an abrasion on her iris, he made room for her in his schedule instead of sending her to Vanderbilt ER. He treated her like any other patient and spoke directly to her, while most people direct their questions or statements at me. He was extremely kind and very competent. If you need to see an ophthalmologist, you should choose Dr. Herrell.

Great doc very very busy.

Had a unexpected issue with my sight and lost complete vision in one eye. Dr Harrell couldn't have been any nicer or more professional. Can't thank Dr. Harrell and his staff enough for the care and personal attention. We're lucky to have such a great Ophthalmologist here in Hopkinsville, KY.