Dr. Ganesh S. Rao's Online Review Report Card

I don't understand the negative reviews. I've been seeing Dr. Rao for years and have never had a problem. He's got a good bedside manner and has always explained things to me. I'll continue to see him.

I don't understand the negative reviews. I've been seeing Dr. Rao for years and have never had a problem. He's got a good bedside manner and has always explained things to me. I'll continue to see him.

I will never go back to this guy.

I will never go back to this guy.

Dr. Rao is the best. He has excellent manner and knowledge of his field.

Dr. Rao has my bladder cancer under control. His staff are some of the nicest people i have ever dealt with. Office visits are on time and usually early. I would highly recommend Dr. Rao for any urology needs.

Dr. Rao has my bladder cancer under control. His staff are some of the nicest people i have ever dealt with. Office visits are on time and usually early. I would highly recommend Dr. Rao for any urology needs.

He is very thorough and caring, I r ecommend him to anyone needing a Urologist.

I first went to see him for kidney stones, he removed them and I recovered very well, told me what to eat and drink and what not to eat and drink, than I went back to see him again for bladder leakage and I will be getting bladder sling surgery soon for that as well. I found him to be pleasant and caring.

I first went to see him for kidney stones, he removed them and I recovered very well, told me what to eat and drink and what not to eat and drink, than I went back to see him again for bladder leakage and I will be getting bladder sling surgery soon for that as well. I found him to be pleasant and caring.

Had to have a procedure done, Dr Rao said see you at 10. No one told him when to be at the facility or what facility to be at. Handed him a pamphlet and said don’t eat anything after 12:00. He called several numbers last night and they all said to be here at 8:30 am. We went to wrong facility first, get to the correct facility and was told we didn’t have to be here til 10:30 am. I put all the blame on the office staff, horrible management and horrible service. Put the patient first, not every patient has had a procedure done by you and they are not mind readers. I’ve noticed a lot of bad reviews, I really hope office management takes these reviews to heart and start caring about their patients. Quit treating them like an assembly line.

Had to have a procedure done, Dr Rao said see you at 10. No one told him when to be at the facility or what facility to be at. Handed him a pamphlet and said don’t eat anything after 12:00. He called several numbers last night and they all said to be here at 8:30 am. We went to wrong facility first, get to the correct facility and was told we didn’t have to be here til 10:30 am. I put all the blame on the office staff, horrible management and horrible service. Put the patient first, not every patient has had a procedure done by you and they are not mind readers. I’ve noticed a lot of bad reviews, I really hope office management takes these reviews to heart and start caring about their patients. Quit treating them like an assembly line.

Started out okay, his assistant talked with me for several minutes getting history etc., she left 10 minutes later heard tell him everything we had discussed, he strolls in says we're going to do the three 'C's' of urology testing. Had The cytology done, Ct scan and the cystoscope scheduled but never got results from first two tests. Called asked for results and was told cytology was back but no Ct scan in my file. No results sent to me, I cancelled last test.

Started out okay, his assistant talked with me for several minutes getting history etc., she left 10 minutes later heard tell him everything we had discussed, he strolls in says we're going to do the three 'C's' of urology testing. Had The cytology done, Ct scan and the cystoscope scheduled but never got results from first two tests. Called asked for results and was told cytology was back but no Ct scan in my file. No results sent to me, I cancelled last test.

Office staff was unprofessional and condescending. After waiting 30 minutes past my appointment time, I went to the window to be sure I was there on the correct day. The lady at the window promptly handed me a form and said 'you need to sign this'. The problem with that was, it was someone else's paperwork. Doctor Rau and his MA were both very professional and caring. I had the same experience 3 years earlier and chose not to go back. However my primary care doctor urged me to reconsider.

Office staff was unprofessional and condescending. After waiting 30 minutes past my appointment time, I went to the window to be sure I was there on the correct day. The lady at the window promptly handed me a form and said 'you need to sign this'. The problem with that was, it was someone else's paperwork. Doctor Rau and his MA were both very professional and caring. I had the same experience 3 years earlier and chose not to go back. However my primary care doctor urged me to reconsider.

The staff was beyond helpful. Dr. Rao was inappropriate, pushy, & does not take his patients needs into consideration. He does not take the time to explain what he will be doing and ask if the patient is comfortable. He made my spouse and I feel very uncomfortable and unwelcomed. Do not expect sympathy nor an apology from this doctor. His bedside manner is bleak at best.

The staff was beyond helpful. Dr. Rao was inappropriate, pushy, & does not take his patients needs into consideration. He does not take the time to explain what he will be doing and ask if the patient is comfortable. He made my spouse and I feel very uncomfortable and unwelcomed. Do not expect sympathy nor an apology from this doctor. His bedside manner is bleak at best.

I have been very pleased with Dr. Rao and his staff. I would most certainty recommend him. He is quick action gotta plan kinda DR. Thanks to you and your wonderful staff at Audubon office!!

I have been very pleased with Dr. Rao and his staff. I would most certainty recommend him. He is quick action gotta plan kinda DR. Thanks to you and your wonderful staff at Audubon office!!