Top Sentiments Expressed in
Top Sentiments Expressed in
Amazing doctor and one of the best in southern Kentucky.
Rey disappointed I had cataract surgery June 8 here it is one month later still blurred, double vision and the feeling of something in my eye. Can’t read or at times see the TV words. Frustrated that it seems he has passed me off. He’s also difficult to converse with he’s always in a hurry to get out of the room. I expected better.
Brought my elderly father to see Dr. Henry. His appointment was at 2 pm. It was after 4 before he was seen. Last trip to this doctor. He obviously values his time more than he does anyone else's. Not very professional.
The reviews are correct! The wait time is terrible. This seems to be an ongoing issue and hasn't been resolved.
As others say the wait time is the worst of any doctor I have ever been to. He needs to tighten up his schedules and not book so many. I’m going to find a new eye doctor.
The wait time is absolutely RIDICULOUS! My appt was at 1130am and I didn’t get called back until 355pm!! I will never go back. The lobby was super full when I got there , and the workers are rude! I understand they are busy, but they should reconsider how they schedule appts!
Couldn't ask for a better Dr and staff
I am sure Dr. Henry is a good Doctor. However when you have to wait more than an hour to get in the office, that is unacceptable! They must over schedule or just do not care about their patients. Who do they think they are? I can drive to Lexington and see an excellent doctor quicker than I can wait to see Dr. Henry.....,
While the wait times are long, I appreciate Dr Henry’s total commitment to me during my visit. I’ve had three surgeries with Dr Henry and totally recommend this dedicated Christian man! Wouldn’t dream of trusting my eyesight to any other surgeon.
Time is not important for the Dr. old people waiting more than one hour at least. Not fair
I feel he may be a good physician however the wait is ridiculous. I'm sure if the patient showed up an hour late they wouldn't be pleased. Waiting is part of it I get that but 45 minutes to an hour is unacceptable
I had contemplated Lasik surgery for over a decade! I was scared, worried and concerned with the price. After consulting with Dr. Mark Henry and his friendly team at Southern KY Eye all my worries were subsided. I was blown away with their attention to detail and their personalized experience. They answered all my questions and were so reassuring that I was a good candidate, that my concerns vanished. Now I’m post-op a week with zero complications and can see 20/20. I’m amazed, pleased and sing their praises. I would do it over 100 fold!
I had an appointment at 9am this morning. I arrived early and finished my paperwork and handed it in at my appt time. After sitting in waiting room for an hour, I went to the window to ask how much longer it would be before I was seen. The answer was, "When you come to see Dr. Henry, you plan on being here two to three hours"! I said, I don't think so! My time is as valuable to me as it is to each of you or it is to the Dr. That is unbelievable! I cannot believe this clown is still in business! Or at the very least his office manager still has a position!!! If you can't schedule appts no better than that you DO NOT deserve to be in business!!!!!!!!!
Dr is great, office wait time so long I am surprised some people don’t just die waiting to be called back and this happens if you have an 8AM appt. very poor planning on the part of scheduling. First appointment was at 9:30 got done at 2:30. This appt at 8 now 9 and still waiting
Very long waiting time but short time with the dr
A good friend of mine went to Dr Henry and highly recommended him, he has been our family Eye Dr. since, which has been around 12 years.My husband had cataract surgery in both eyes, he is a very concerned Dr and shows he cares about your eyesight, he certainly took care of my husband and he really appreciates what Dr Henry has done for him, we drive a long way to see him but to us it is worth the drive, he and his staff and surgery center were very professional, and if it comes my time to have this type of surgery guess who I will choose----DR. Mark Henry! Thank you Dr Henry.
I had an excelent appointment today . My first time with Dr. Henry. It was timely for being so busy and I was treated well ny all. He was professional and very thorough. He listened and took very good care of me. Overall i was pleased with my visit. I would highly recommend him.
Waited 2 hrs both times I was there, uncalled for and both times there heard people complain. You should not be scheduling 20 people at the same time.
Great doctor but long wait times.
The staff in the office seemed okay. The doctor however was extremely disengaged, quick to dismiss questions, and spoke more to the nurse in the room than to his patient. It is remarkable to me that a doctor could tell a patient they have 20/20 vision without conducting an eye exam. Save yourself the trip.
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