Top Sentiments Expressed in
Top Sentiments Expressed in
Some staff very rude, i came in to get assisted with a script and the lady at the front desk was very rude and dismissive could care less about what i had to say. Even cut me off mid conversation to assist someone else even though i was there first. Would not recommend because of staff.
You can't find a better group of Dr's, PA's, and staff. I have been seeing them for over 6 years. Jenna is one of the best PA's so down to earth and kind. Dr Bevels as well is very kind and listens they take time to actually make you feel human and not just a number. Those giving bad reviews really shock me. I love them.
An Excellent Physician! Been with him many years. I can’t say enough good things about Dr. Bevels and his entire staff. Usually you'll encounter at least one person you don’t like at these doctor offices but, this is not the case here!
I love Ms. Madeline. She always show care and concern. She never rushes and always there willing to listen and do whatever she can to help. I feel very comfortable talking to her about anything going on with me.
Dr Bevel’s and his PAs are the best. He was able to get me coordinated with the right specialist and care for a rare disease. He has cared for my entire family.
Long wait , Free preaching and advice about personal issues that are not his business. No ac in exam rooms and wait over an hour in that room. Does not let you know about your labs or testing unless you ask and then they have to look it up or track it down, despite it being up to weeks. Snarky staff if you have to have anything sent or resent anywhere. Prescriptions sent to wrong pharmacies ect.
Had CT scan several weeks back. Cost me over $800 after insurance. Results sent to his office. Never received call telling me results. Have called numerous times staff is no help. A bunch of unqualified medical assistants running place. Would not recommend anyone to go there.
I only see Dr. Jenna. She takes time to listen. Dr Bevels is to rushed.
Wait time is way to long. Staff never calls back in a timely manner. They do not care about your meds being called in on time . you have to go without meds for days
Listens. Good follow up, referrals as needed, calls back from staff or personally, uses team approach, knowledgeable, up to date with current medicines and current medical care, friendly and helpful staff.
I was put in an exam room for an hour. The whole hour I listened to the staff laughing and cutting up as they watched videos on their phone. I kept looking out into the hallway hoping to catch someone to ask what was going on but they were too busy watching videos. So, I went into the hall to sit on a sofa because I was getting claustrophobic due to PTSD, one of the staff said I couldn't sit there. I pointed out I have PTSD and went to the lobby to wait. The staff member told the NP I cursed her. When I was finally seen, the NP came into the exam room yelling at me about cursing her staff. I tried to explain I didn't curse anyone and that I have PTSD and was left in an exam room for an hour. She didn't want to hear my side and didn't believe me. When I went to leave the staff member was sarcastic with me. You don't put someone with PTSD in a tiny room and ignore them for an hour, then treat them like they treated me after I communicated that I have PTSD and cant be in closed spaces like that. It was like a joke to them. Especially when I went to leave because the staff member smirked at me and was so sarcastic (sicky sweet) with me. So, I fired them. When they called to verify my next appointment I communicated to the receptionist what happened and that I was firing them all...her, the rest of the staff, Dr. Bevels, and the NP. The people involved shouldn't be in the healthcare field.
Dr. Bevels is incredibly knowledgeable, compassionate, and spiritual man. These qualities make him a fantastic Primary Care provider
Dr. Bevels takes time with me and my boys. He sits down and listens to what we have to say like a good friend not just a doctor. He actually got my 14 year old autistic son to smile. Wow The staff is great also.
Doctor or staff will not return calls. Requsts for medication refills go ignored. Not good when you are talking meds that keep you alive. Told if you need refills or to speak to anyone you have to make appointment and pay for another appointment. Disregard for patient concerns. Waited 2 hours for dr to come in ask what was wrong, before I could finish was interrupted by nurse about another patient. Doctor left room and never came back. Asked nurse when she came in to discharge me what had happened to doctor and was told would have to pay for additional appointment if I wanted doctor to come back in room. Given several prescriptions when I left with not explanation as to why. Found out I was allergic to 1 and 2 had adverse effects with meds I was already on. Pharmacy been calling for a week now to refill essential medication with no response from doctors office, again.
I consider Dr. Bevels a friend.
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