Patient Plus Urgent Care Broadmoor's Online Review Report Card

Excellent expedient service!!

Awesome experience.

Very thorough and caring staff.

Always clean, pleasant and efficient. Will go back again.

Fast and easy literally was there for less than 30 minutes and my baby is otw to recovery

Friendly staff! They take time and explain the process very well. I was in and out in less than 30 minutes.

I loved the kindness of the staff the ladies was wonderful.

The service is exceptionally professional. The health care team were very courteous, caring and friendly!

Love my Urgent Care! Once again in and out in 30 minutes! From the front desk, to the nurse to the physician I went in they took care of me with a smile and wished me well! These ladies ROCK even during a Pandemic!

everyone who worked today did a great job with getting me and my kid in and out . liz & khadijah & kate were great .

Very courteous people,very clean,shortest wait time of any place I've been.The only thing I would ask is paper towels and hand sanitizer ,add a couple more stations to the lobby.

Wow! My visit was excellent from start to finish. The staff was friendly and efficient. The facility was very clean and bright. I felt confident that I was getting top notch care. I can’t recommend this location highly enough!

The love and care is felt when you walk in the door. I love the ENTIRE staff @ this location!!! They are hardworking and truly care about people and passionate about their work. I have never beeo disappointed by the service. THE ENTIRE STAFF ALWAYS GOES ABOVE and beyond!!!!The entire staff from the front door all the way thru the entire visit were great! The customer service exceeded my expectations! They are really hospitable and make you feel safe.EVERYONE HERE IS GREAT!!! They take the time out to make sure the patient and family are good! Definitely great people who looooove their job and are here to fulfill a purpose in life! 😍😍😍

They were very professional and nice 2 my kids

Professional and very nice 👍 perfect timing

With the current climate of COVID-19 patients and concerns, I didn't want to utilize the emergency rooms for sinus pain. From the location's front door, I used the Patient Plus Urgent Care app which allowed me to check-in online and complete all of the necessary paperwork, including taking images of my driver's license and insurance card.. After check-in, I was able to see where I stood in the cue. This gave me the opportunity to address some errands while keeping aware of my place in the cue. It moved from 19 people ahead of me to 1 person ahead of me, as I addressed errands within the vicinity. I enjoyed this opportunity, since it allowed me to better utilize my time. Once seen, the staff were courteous, professional, knowledgable and concerned with improving my health. As a return patient, I'm again satisfied and please with the high-quality service provided by Patient Plus Urgent Care - Broadmoor. I'll definitely refer friends and family to this location, during these stressful times.

The wait was long (understandable); but, they were very professional, helpful, kind, and patient. I didn't have to ask for anything since they thought of everything before I had to ask. Also, the place was very clean. I would go to them again.

I have BCBS. and we were told that we didn't have to wait because of the deal the clinic had with my insurance. Well 2 hrs later I was finally seen. And they were real nice and pleasant even after seeing so many people. Thank you all.

Staff was friendly and professional. Facility was pretty and very clean. They are doing very well organizing the chaos surrounding COVID. Would definitely go back

The advent of COVID Omicron made the wait VERY long (4 hours,) but that isn't the fault of the facility. The did their best to get everyone in and cared for efficiently and kindly. Always pleasant and very professional ... I am very pleased with my visit.