Patient Plus Urgent Care Midcity's Online Review Report Card

My mom has been suffering from migraines. I brought her in on Saturday from false river because both urgent care facilities were not open from some reason here in new roads. I had great experience with Dr Neal when i was not well in the past. So I promised her she would be please with Patient Plus and the staff was fantastic. She said I really love this place and slept for the first time in 3 days. You can trust Patient Plus to take care of the people u love. thank you

The nurse practitioner I saw was friendly and supportive. I was in and out in very little time.

The Check is By Scanning Bar Code Was Sort Of Confusing . The Staff Was Caring & The Doctor Was Understand & Thoroughly Checking My Concern's Of My Problems.

Although I was feeling less than par, my visit to Patient Plus Urgent Care - Mid City on Florida Boulevard far exceeded my expectations.The online website provides the total number on patients currently waiting in line. This feature is very beneficial and helped me determine the best location to visit to reduce wait time.I was able to check-in online using the QR reader code posted on the front door. Because of this feature, I was able to sit in my car and complete my paperwork on my cell phone, which autofilled my general information and saved input time.I was called 5 minutes later and seen by the nurse as soon as I walked into the patient room. The physicians’ assistant was in shortly after and then followed by the nurse again with a shot of medicine. Both ladies were extremely nice, professional, quick, and efficient. My total time for the entire visit from check-in to check-out was 30 minutes.I highly recommend Patient Plus Urgent Care - Mid City on Florida Boulevard. Thanks again to Jayme Hardnett and her nurse for exceptional care!

The wait wasn't to long, service was very professional and compassionate, will return again. GREAT SERVICE 👍, KEEP UP THE GOOD WORK!!!

This was my first visit to Patient Plus Urgent Care Mid-City and I can assure you that whenever I need urgent care in the future I will definitely choose this clinic. The staff were very friendly, professional and as soon as you enter the building you will notice the cleanliness all around. I was very impressed. The service of each nurse and the nurse practitioner Jayme Hardnett was impeccable.

I don't like that you don't get the fair treatment due to covid as if it's the only health issues. Like common cold, the flu. Or simple infection don't exist

Caring professionals

Great Service always in and out the NP’s and their team, at the downtown Florida location are always so nice and care about your overall well-being. My favorite location.

Excellent staff members

Professional and friendly atmosphere. My nurse was attentive and thorough during my visit. I love the fact that I was able to be seen on a Sunday.

Excellent care and customer service.

Staff was very nice and explained things well.

Nice people. It was my first time visiting and I’ll use them again if ever needed in the future. Great experience from beginning to end until I received the billUpdate: went in for a Covid test only and received bills totaling almost $500 for me and my 3 kids with insurance. Each bill was a different amount with different codes but we got the same services?? This is a bit concerning! I don’t like surprise bills that I can’t understand! Somebody missed the mark.

Very professional and knowledgeable staff. Clinic is very clean and sanitized.

Experience was great. Healthcare workers have endured much the past two years, yet they keep going and are friendly and upbeat. Great team at this location!

My visit was good, the staff was professional and the service was great and they were attentive to my needs.

On Sunday, January 2, 2022, I visited this urgent care center for extreme pain. They wanted you to stand outside in 30 degree weather, and scan a barcode on the window to fill out paperwork. It's 30 degrees outside. They would allow no one in the waiting area, where it was warm. Also, upon entering, they said it would be up to a 3 hour wait for services. It's an URGENT CARE CLINIC. they want you to wait outside in 30 degree weather for 3 hours, until you are called inside. Also, they refused you care if you had no insurance and no money to pay. No insurance? $200 cash.

They were amazing and fast. They were very professional

The staff was fantastic! Went for a COVID TEST and got the results back in only 10 exact minutes. Negative thank you lord 🙏